logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
Blank NDI - not from KB list or reasons
Options
Go to last post Go to first unread
Previous Topic Next Topic
ckshofner  
#1 Posted : Friday, December 16, 2022 1:59:29 AM(UTC)
ckshofner

Rank: Member

Groups: Registered
Joined: 12/15/2022(UTC)
Posts: 11
United States
Location: Minnsota
Hi,

I’m a newbie with a brand new machine that meets/exceeds vMix minimum requirements.

NDI tools on this machine will receive the NDI just fine. vMix creates thumbnails when selecting the NDI source, but just displays black when you add one as a source.

I found this Knowledge base article: (https://www.vmix.com/knowledgebase/article.aspx/129/diagnosing-blank-ndi-inputs) but it doesn't seem to be any of those things - network is "private", firewall is disabled, everything on the same network switch, wifi is off, etc.

Can anyone think of any other Windows security setting or anything else I can check that would possibly cause this behavior?

Thanks!
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
dmwkr  
#2 Posted : Friday, December 16, 2022 2:26:21 AM(UTC)
dmwkr

Rank: Advanced Member

Groups: Registered
Joined: 2/23/2019(UTC)
Posts: 555

Thanks: 62 times
Was thanked: 130 time(s) in 118 post(s)
Seen this happening once, you could try with uninstalling NDI Tools, restarting your machine, and try again in vMix. It helped in that case and was a needed quick fix, if this also helps in your case, I'd be interested in the why, I hadn't investigated further.

EDIT: And make sure, that also the sending machine is not connected to wifi.
Back to top
ckshofner  
#3 Posted : Saturday, December 17, 2022 3:21:39 AM(UTC)
ckshofner

Rank: Member

Groups: Registered
Joined: 12/15/2022(UTC)
Posts: 11
United States
Location: Minnsota
Thanks for the idea. I uninstalled NDI Tools, restarted. Everything is still the same. Any other ideas?
Back to top
ckshofner  
#4 Posted : Saturday, December 17, 2022 3:45:18 AM(UTC)
ckshofner

Rank: Member

Groups: Registered
Joined: 12/15/2022(UTC)
Posts: 11
United States
Location: Minnsota
This is what I am getting in the log:

25.0.0.34 - YUVRangeTest.Failure - 12/16/2022 9:49:30 AM
========================================
SlimDX.Direct3D9.Direct3D9Exception: D3DERR_INVALIDCALL: Invalid call (-2005530516)
at SlimDX.Result.Throw[T](Object dataKey, Object dataValue)
at SlimDX.Result.Record[T](Int32 hr, Boolean failed, Object dataKey, Object dataValue)
at SlimDX.Result.Record[T](Int32 hr, Object dataKey, Object dataValue)
at SlimDX.Direct3D9.Surface.CreateOffscreenPlain(Device device, Int32 width, Int32 height, Format format, Pool pool)
at rzzzzzj.a(Device a)
Back to top
mavik  
#5 Posted : Saturday, December 17, 2022 4:34:42 AM(UTC)
mavik

Rank: Advanced Member

Groups: Registered
Joined: 4/23/2017(UTC)
Posts: 1,209
Man
Location: Germany

Thanks: 3 times
Was thanked: 168 time(s) in 150 post(s)
Have you checked the KB article with it's steps
https://www.vmix.com/kno...gnosing-blank-ndi-inputs
Back to top
WWW
ckshofner  
#6 Posted : Saturday, December 17, 2022 4:43:44 AM(UTC)
ckshofner

Rank: Member

Groups: Registered
Joined: 12/15/2022(UTC)
Posts: 11
United States
Location: Minnsota
Yes, I have checked all of those. Thanks!
Back to top
mavik  
#7 Posted : Saturday, December 17, 2022 5:35:52 AM(UTC)
mavik

Rank: Advanced Member

Groups: Registered
Joined: 4/23/2017(UTC)
Posts: 1,209
Man
Location: Germany

Thanks: 3 times
Was thanked: 168 time(s) in 150 post(s)
ok, you said that NDI monitor is working fine on the same computer you run vmix. If that is true it means either two things.
#1 your network is exhausted with the one stream.
whatever software you run second should have a blank/black screen. The software you are running first should get a picture
#2 something with vmix. Installation, GPU settings, high performance, fault tolerant input, nvidia settings

Do you get NDI image out of vmix if you use a web source for instance?
Back to top
WWW
ckshofner  
#8 Posted : Saturday, December 17, 2022 6:55:08 AM(UTC)
ckshofner

Rank: Member

Groups: Registered
Joined: 12/15/2022(UTC)
Posts: 11
United States
Location: Minnsota
1. vMix is running first - NDI source shows blank. Launch NDI Monitor - see NDI source on NDI Monitor

2. I have uninstalled/reinstalled vMix, uninstalled/reinstalled graphics driver, not running high input performance GPU mode in vMix, not running Nvidia. Running a sad graphics card...Intel Iris XE, but is DirectX 12.

I have several available NDI sources. All show a thumbnail when selecting but none show up when added. The local desktop capture will show. I am not sure what you mean by an NDI web source, so I am unsure how to test.
Back to top
mavik  
#9 Posted : Sunday, December 18, 2022 6:29:15 AM(UTC)
mavik

Rank: Advanced Member

Groups: Registered
Joined: 4/23/2017(UTC)
Posts: 1,209
Man
Location: Germany

Thanks: 3 times
Was thanked: 168 time(s) in 150 post(s)
It would be nice to know if vmix can produce an NDI output. I commented that you can try a webpage as an input, send it to program and enable NDI for that output. Then try in NDI Studio Monitor to receive that NDI feed.
Back to top
WWW
IceStream  
#10 Posted : Sunday, December 18, 2022 9:15:48 PM(UTC)
IceStream

Rank: Advanced Member

Groups: Registered
Joined: 3/7/2012(UTC)
Posts: 2,636
Man
Location: Canada

Thanks: 33 times
Was thanked: 506 time(s) in 475 post(s)
@ ckshofner

Any chance you have a 12th Gen Intel CPU with your integrated Iris XE Graphics?
If so, therein lies your problem and you will need to get an NVIDIA gaming GPU to overcome the "deficiencies" of the Iris XE graphics on those CPUs for processing NDI with vMix.


Ice
Back to top
WWW
mcgeem1  
#11 Posted : Saturday, April 22, 2023 8:47:41 AM(UTC)
mcgeem1

Rank: Newbie

Groups: Registered
Joined: 9/18/2020(UTC)
Posts: 3
United States
Location: Ohio
You ever get a solution. Did you turn off High performance mode??? I have an issue similar to yours where every 20 minutes the NDI source goes blank then comes back. Curious if related
Back to top
WWW
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.133 seconds.