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VmixCall horrible reliability with bitrate
Rank: Newbie
Groups: Registered
Joined: 7/24/2022(UTC) Posts: 1 Location: Mos Eisley Spaceport
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I've been using Vmix for our multiple daily live shows for about 18 months now, with little to no issues. Over the past month I have begun to loath doing livestreams with our 4 remote guests because of the beyond awful bitrate. I use to average 1500kbps and now im lucky to get above 50kbps per call.
Computer build i7 12700k Asus Z690 board 64GB 3200mhz RAM NvME drives Asus 3090 24GB
Resizable BAR active high performance mode off ( as suggest by Vmix)
I have also had our IT guy follow all of the port forwarding that Vmix suggests to deal with any firewall issues on our end. Vmix guests are all told to use Chrome and insure that VPN and virus protection like Norton are not installed. I have tried changing bitrates, allow peer to peer connection only, and everything else I can think of.
I'm mainly just trying to see if anyone else is having constant issues with Vmix call. We have fiber at the office (over 300mb parallel) and the only thing I can think of is that our internal network is the issue. I have not been able to find any other widespread issues with WebRTC that others are having.
Thanks in advance!
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Rank: Advanced Member
Groups: Registered
Joined: 4/23/2017(UTC) Posts: 1,209 Location: Germany Thanks: 3 times Was thanked: 168 time(s) in 150 post(s)
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It would be nice to "see" where the issue is. If you have a guest that is low and willing to test a bit with you, you can ask the guest to use winmtr (a permanent traceroute) to your endpoint or the vmix call server and identify if the issue is closer to your end or the guests end. Latency and packet loss have a significant influence on the net bandwidth. If have been doing shows in Juli and did not have any issue so far.
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Rank: Advanced Member
Groups: Registered
Joined: 7/1/2015(UTC) Posts: 1,151 Location: Houston TX Thanks: 319 times Was thanked: 263 time(s) in 233 post(s)
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You only mention your available resources. The experience using vMix Call is also very dependent upon the guests available resources.
You can have a fantastic setup. If they're on the equivalent of a dial-up ISP it simply won't matter.
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VmixCall horrible reliability with bitrate
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