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midia.4ieq  
#1 Posted : Wednesday, June 8, 2022 10:17:13 PM(UTC)
midia.4ieq

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Brazil
Location: Paraná

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Hello guys,
We are sporadically having a problem with vMix, I put 3 logs of this problem and 1 live link where we can see the problem happening.

Basically when this happens, the first thing we notice is the delay in opening vMix and when opening the video it's already freezing as if it were low fps, even closing and opening the program again, it's no use =/ it's necessary to restart the computer so that this be corrected.
If anyone can help us fix it, we'd appreciate it.


Live link with problem: https://youtu.be/V17WPw7kcYs

Logs: https://docs.google.com/document...MWf4iow/edit?usp=sharing
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paco3346  
#2 Posted : Thursday, June 9, 2022 1:58:12 AM(UTC)
paco3346

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Can you share other details such as what hardware you're on?
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midia.4ieq  
#3 Posted : Thursday, June 9, 2022 8:42:48 AM(UTC)
midia.4ieq

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Brazil
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Originally Posted by: paco3346 Go to Quoted Post
Can you share other details such as what hardware you're on?


Windows 10 Pro
AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
16,0 GB raam
Nvidia GeForce GTX 1050ti
SSD 120gb
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IceStream  
#4 Posted : Thursday, June 9, 2022 8:26:45 PM(UTC)
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@ midia.4ieq

D3DRender errors are GPU related so you may want to make sure your drivers are up-to-date, but the issue could also be multifaceted and/or indicate overworked or failing hardware.
I would recommend sending an email to vMix Support and they may be able to investigate more thoroughly.


Ice
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thanks 1 user thanked IceStream for this useful post.
midia.4ieq on 6/9/2022(UTC)
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