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vMIX Input NDI/HX Not available
Rank: Newbie
Groups: Registered
Joined: 5/20/2022(UTC) Posts: 6  Location: Los Angeles
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Computer: Dell Windows 11, vMIX Pro v.25.0.0.31
Camera: Panasonic AW-UE150 v.02.94 with NDI/HX License Active
Network Switch with Static IP on all gear.
I confirmed that NDI/HX is active on the PTZ camera. I confirmed that NDI Studio Monitor can see the NDI feed for all 4 cameras. When selecting sources, I can see the NDI and JPEG streaming feeds.
With vMIX I can see the JPEG streaming source in the input choices but not the NDI sources. I know there are Windows 11 issues but doesn't say there is an NDI input issue. Any ideas on how to get NDI/HX into vMIX?
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Rank: Staff
Groups: Registered, Administrators
Joined: 12/13/2012(UTC)
Posts: 224
Location: Gold Coast, Australia
Thanks: 5 times
Was thanked: 152 time(s) in 67 post(s)
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Hi Gary,
vMix have been trying to respond to your emails, but they are all bouncing back for some reason. If you can contact our email support team from a different email address, we may have more luck getting a response to you.
vMix Support
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Rank: Newbie
Groups: Registered
Joined: 5/20/2022(UTC) Posts: 6 Location: Los Angeles
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I'm reaching out to see if there are any other solutions to this issue I have. I received an email to try some solutions, I responded that none of them worked. Are you still having trouble with my email address? gkajikawa@roadrunner.com or gkajikawa@gmail.comAny help would be appreciated, Gary
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Rank: Staff
Groups: Registered, Moderator
Joined: 8/15/2017(UTC)
Posts: 58
Location: Canada
Thanks: 1 times
Was thanked: 17 time(s) in 16 post(s)
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Hi Gary,
A second response was sent from vMix Support to your roadrunner email on Monday May 23rd, did you not receive it?
(please note, it is always best to keep support emails within a single address and thread as chasing you across several emails and/or the vMix forum is not going to be very efficient)
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Rank: Newbie
Groups: Registered
Joined: 5/20/2022(UTC) Posts: 6 Location: Los Angeles
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I responded to an email and asked to resend the 2nd response. I~m still waiting for the 2nd response resend. I~ve also changed the profile email address. Hopefully no additional email issues.
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vMIX Input NDI/HX Not available
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