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rafa.lau  
#1 Posted : Thursday, April 28, 2022 6:48:53 AM(UTC)
rafa.lau

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Streamdeck Elgato stop working after new windows 11 update April 25, 2022—KB5012643. Bug Report in Vmix 24.0.0.72.
pastordan  
#2 Posted : Sunday, May 1, 2022 2:00:51 AM(UTC)
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I have the same issue. That Win 11 update makes StreamDeck not work with VMix shortcuts. You cannot make a new key work and old keys no longer work. Unfortunately I just realized that System Restore was not turned on by default when upgraded to Win 11, so don't know how to fix the issue.
rafa.lau  
#3 Posted : Sunday, May 1, 2022 11:36:11 AM(UTC)
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I resolved by uninstalling KB5012643 but this in a palliative way. I hope you can get it resolved. I believe the problem is related to the .net framework and the vmix plugin for streamdeck
pastordan  
#4 Posted : Sunday, May 1, 2022 9:30:39 PM(UTC)
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How did you uninstall KB5012643?
vmixsupport  
#5 Posted : Monday, May 2, 2022 9:55:05 AM(UTC)
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Hi all,
There is a critical bug in the latest Windows 11 update that has affected some important Windows system files. As a result it has caused some issues with some hardware drivers (such as the Stream Deck). It has also affected the ability to properly host vMix Call. So to fix, please roll back your Windows Update to the previous version. We do not recommend updating Windows 11 until Microsoft are able to release a more stable fix.

Regards,
vMix Support
thanks 1 user thanked vmixsupport for this useful post.
eduardocfs on 5/3/2022(UTC)
rafa.lau  
#6 Posted : Monday, May 2, 2022 2:00:54 PM(UTC)
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Originally Posted by: pastordan Go to Quoted Post
How did you uninstall KB5012643?

Start > Gear icon > Windows Update > Update History [scroll to end] > Unistall Updates
Choose KB5012643 and uninstall
thanks 2 users thanked rafa.lau for this useful post.
pastordan on 5/2/2022(UTC), eduardocfs on 5/3/2022(UTC)
melody  
#7 Posted : Monday, May 2, 2022 10:43:28 PM(UTC)
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Originally Posted by: vmixsupport Go to Quoted Post
Hi all,
There is a critical bug in the latest Windows 11 update that has affected some important Windows system files. As a result it has caused some issues with some hardware drivers (such as the Stream Deck). It has also affected the ability to properly host vMix Call. So to fix, please roll back your Windows Update to the previous version. We do not recommend updating Windows 11 until Microsoft are able to release a more stable fix.

Regards,
vMix Support


windows update will automaticaly install "KBs" like that and LOTS of people doesn't have knowledge to deal with this. unfortunately you will only notice this kind of issues some minutes before start your production, that's anoying!!!

social network login was also afected to me, can't login on facebook and youtube, im going live with another software.

there are alternatives to port vmix to linux and mac os!!!

melody  
#8 Posted : Monday, May 9, 2022 8:28:01 PM(UTC)
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some info about this new update that brings issues to .NET Framework 3.5

https://www.windowslates...if-it-crashes-your-apps/
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