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Joeboe  
#1 Posted : Wednesday, February 9, 2022 12:33:51 PM(UTC)
Joeboe

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My license just stopped working....I had a windows update, and now my vMix license is corrupt, and I can't do my work....I sent the error report, but have not received any help as yet...I am in trouble as I have a live stream on Wednesday morning...
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doggy  
#2 Posted : Wednesday, February 9, 2022 12:36:36 PM(UTC)
doggy

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Did the update maybe change anything that might related to the computer's identity ? Have you checked your vMix account ? reactivate maybe.
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Joeboe  
#3 Posted : Wednesday, February 9, 2022 2:34:09 PM(UTC)
Joeboe

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Location: jamaica

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I went and deactivated it, and will use it on another PC that I have bought, so for now, I am using a license of a friend who bought one, but don't use it as he has a BM setup that he says he feels more comfortable with.....It is HD, the same s mine, so I am safe for now...So until I get my other system, I will be using his.....I think my hardware got screwed by the windows update....not the first time....sometimes these update break things.....

Thanks,
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Ervin Farkas  
#4 Posted : Wednesday, February 9, 2022 10:48:57 PM(UTC)
Ervin Farkas

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Joined: 11/10/2020(UTC)
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United States
Location: Atlanta
I had the same issue.
Go to your vMix.com client portal and deactivate your license.
Then simply register your local copy of vMix again (in the software).
Remember, you can have the software installed on two computers, but can only use one at a time - at start time vMix will 'call home' and check the status of your license.
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