logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Joeboe  
#1 Posted : Wednesday, February 9, 2022 12:33:51 PM(UTC)
Joeboe

Rank: Advanced Member

Groups: Registered
Joined: 4/16/2017(UTC)
Posts: 578
Location: jamaica

Thanks: 77 times
Was thanked: 32 time(s) in 31 post(s)
My license just stopped working....I had a windows update, and now my vMix license is corrupt, and I can't do my work....I sent the error report, but have not received any help as yet...I am in trouble as I have a live stream on Wednesday morning...
doggy  
#2 Posted : Wednesday, February 9, 2022 12:36:36 PM(UTC)
doggy

Rank: Advanced Member

Groups: Registered
Joined: 12/27/2012(UTC)
Posts: 5,218
Belgium
Location: Belgium

Thanks: 291 times
Was thanked: 955 time(s) in 790 post(s)
Did the update maybe change anything that might related to the computer's identity ? Have you checked your vMix account ? reactivate maybe.
Joeboe  
#3 Posted : Wednesday, February 9, 2022 2:34:09 PM(UTC)
Joeboe

Rank: Advanced Member

Groups: Registered
Joined: 4/16/2017(UTC)
Posts: 578
Location: jamaica

Thanks: 77 times
Was thanked: 32 time(s) in 31 post(s)
I went and deactivated it, and will use it on another PC that I have bought, so for now, I am using a license of a friend who bought one, but don't use it as he has a BM setup that he says he feels more comfortable with.....It is HD, the same s mine, so I am safe for now...So until I get my other system, I will be using his.....I think my hardware got screwed by the windows update....not the first time....sometimes these update break things.....

Thanks,
Ervin Farkas  
#4 Posted : Wednesday, February 9, 2022 10:48:57 PM(UTC)
Ervin Farkas

Rank: Newbie

Groups: Registered
Joined: 11/10/2020(UTC)
Posts: 4
United States
Location: Atlanta

I had the same issue.
Go to your vMix.com client portal and deactivate your license.
Then simply register your local copy of vMix again (in the software).
Remember, you can have the software installed on two computers, but can only use one at a time - at start time vMix will 'call home' and check the status of your license.
Users browsing this topic
Guest (2)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.