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Internal IT blocking of the camera
Rank: Advanced Member
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Joined: 1/21/2014(UTC)
Posts: 81
Location: sportwebtv.be
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Hi
VmixCall is actually ingenious. But I have the problem that many of my guests want
to log in with the company PC or notebook in the office, as they are used to do for
Zoom or team meetings. When I then invite them with my vmixcall, the use of the camera
is blocked for security reasons and that annoys most of them.
Do you know this problem?
Sure, one solution is to log in with an independent device.
Do you know other solutions that guests can log in via their PC despite IT lock?
Thank you for your experiences.
Best regards
Pat
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Rank: Advanced Member
Groups: Registered
Joined: 2/5/2021(UTC) Posts: 32  Thanks: 2 times
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This doesn't sound like their IT blocking, it sounds more like they are not allowing the mic or camera at the browser level - unless the IT is controlling their browser permissions by a policy (generally unlikely as it is an IT headache to do so).
Have the person you are connecting with open an IT help desk request and jump on a call together, it can probably be resolved in 10 minutes.
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