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Internal IT blocking of the camera
Rank: Advanced Member
Groups: Registered
Joined: 1/21/2014(UTC) Posts: 82 Location: sportwebtv.be
Thanks: 15 times Was thanked: 1 time(s) in 1 post(s)
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Hi
VmixCall is actually ingenious. But I have the problem that many of my guests want to log in with the company PC or notebook in the office, as they are used to do for Zoom or team meetings. When I then invite them with my vmixcall, the use of the camera is blocked for security reasons and that annoys most of them.
Do you know this problem? Sure, one solution is to log in with an independent device.
Do you know other solutions that guests can log in via their PC despite IT lock?
Thank you for your experiences.
Best regards Pat
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Rank: Advanced Member
Groups: Registered
Joined: 2/5/2021(UTC) Posts: 32 Thanks: 2 times Was thanked: 3 time(s) in 3 post(s)
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This doesn't sound like their IT blocking, it sounds more like they are not allowing the mic or camera at the browser level - unless the IT is controlling their browser permissions by a policy (generally unlikely as it is an IT headache to do so).
Have the person you are connecting with open an IT help desk request and jump on a call together, it can probably be resolved in 10 minutes.
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