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#1 Posted : Sunday, May 2, 2021 1:17:26 PM(UTC)

Rank: Newbie

Groups: Registered
Joined: 5/1/2021(UTC)
Posts: 2
United States
Location: Cincinnati

Hello all,

Recently I've been hit with this error message when trying to import PSDs into GT.


This occurs with every PSD I try, whether it's text only or an old PSD that worked in the past. I have even tried doing a clean install of vmix to no avail. I would like to avoid creating all of my text boxes manually, so any help is greatly appreciated.
#2 Posted : Thursday, February 9, 2023 4:37:06 AM(UTC)

Rank: Newbie

Groups: Registered
Joined: 3/31/2022(UTC)
Posts: 4
United States
Location: Smithfield, RI

Thanks: 3 times
Don't know if you ever got this figured out, but when opening photoshop to create your PSD, choose NEW and then Film & Video templates. Choose the HD template and on the right be sure to set the Pixel ratio to HD/DV (1.33).

When I did this, it created a template for my edits and imported correctly. Using the Square pixels option fails with message you saw.

Tried to change the Pixel ratio on an existing PSD and it's a bit of a mess...better to start clean. Then you can edit the layers of PSD in GT title editor or right in Title Edit interface in vMix.

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