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#1 Posted : Wednesday, April 14, 2021 1:10:55 AM(UTC)

Rank: Newbie

Groups: Registered
Joined: 4/14/2021(UTC)
Posts: 1
Russian Federation

When using vmix call, I encountered the following problem: the bitrate of my vmix calls often drops to ~ 100 kbps and the image quality becomes bad, freezes occur. After a certain amount of time, the bitrate is restored to its original value and after a few minutes everything is fine again. This is repeated quite often and when using a stable gigabit Internet connection as a guest and vmix. However, if the guest and vmix are on the same LAN, this problem does not occur and it does not matter whether the peer to peer connection option is enabled or disabled. In any case, the connection in one LAN is stable. I would like to understand if there is a difference in routing vmix call packets if the devices are on the same LAN. I can't find another explanation for this situation. We spent a lot of time testing our internet connection, tried to use different PCs from the guest, but we could not solve this problem. Has anyone else experienced this problem and found a resolution?
I'm using the latest version of vMix 4K
#2 Posted : Monday, June 21, 2021 3:26:20 PM(UTC)

Rank: Newbie

Groups: Registered
Joined: 6/21/2021(UTC)
Posts: 1
United States
Location: Lawndale

I just realized I’m encountering a similar issue. Once I start my recordings, all of my callers quality drops for about 5 to 7 minutes until it gradually goes up again and stays up high. The system is very powerful and I’m not even close to 50 percent cpu or Gpu usage... got plenty of upload/download speed dedicated to me. Very weird. Today a friend of mine called me on the same issue.
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