logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
RachaelAH  
#1 Posted : Thursday, April 1, 2021 4:16:44 AM(UTC)
RachaelAH

Rank: Newbie

Groups: Registered
Joined: 4/1/2021(UTC)
Posts: 2
United States
Location: San Antonio

Thanks: 2 times
Hi there! I am VERY new to Vmix. I have a Canon Vixia HF R800 camcorder, connected to my Surface laptop via a Digitnow HD capture card. When I go to select my input in Vmix, there is an option for the capture card, but when I select it, it doesn't show the video feed. It's just a black screen. Digitnow is not listed as one of the Vmix supported hardware devices, but it seems from other places in this forum that users have been successful using digitnow. Any advice? Thanks!
kross  
#2 Posted : Thursday, April 1, 2021 8:07:53 AM(UTC)
kross

Rank: Advanced Member

Groups: Registered
Joined: 10/31/2020(UTC)
Posts: 57
United States

Was thanked: 8 time(s) in 8 post(s)
I don't have that camera or that capture device, but after doing a little bit of searching, I see that the camcorder is capable of 1080p60 (1920x1080 60 FPS progressive scan), but that capture device only supports 1080i60 or 1080p30. So make sure your camcorder isn't set to 60 FPS mode. Go to the recording setup in the camcorder, and set the resolution and frame rate to 1920x1080 30p and see if that helps.
thanks 1 user thanked kross for this useful post.
RachaelAH on 4/2/2021(UTC)
RachaelAH  
#3 Posted : Friday, April 2, 2021 4:26:16 AM(UTC)
RachaelAH

Rank: Newbie

Groups: Registered
Joined: 4/1/2021(UTC)
Posts: 2
United States
Location: San Antonio

Thanks: 2 times
Thank you so much for the suggestion. Unfortunately, my camera is set at 30p, so that is not the problem.
kross  
#4 Posted : Friday, April 2, 2021 4:59:02 AM(UTC)
kross

Rank: Advanced Member

Groups: Registered
Joined: 10/31/2020(UTC)
Posts: 57
United States

Was thanked: 8 time(s) in 8 post(s)
Hmm, that was my only idea.

If no one else comes up with a solution, it might be worth looking at getting a known good, highly regarded, widely used capture device, such as the Elgato Camlink.
thanks 1 user thanked kross for this useful post.
RachaelAH on 4/2/2021(UTC)
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.