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Since 10/19 unable to connect to VMixCall session
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tzichterman  
#1 Posted : Wednesday, October 21, 2020 9:12:43 AM(UTC)
tzichterman

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We have a meeting every Monday that we use a vmix call session to address the company remotely. This past Monday the session will connect but no video or audio. I've tried now from a few different computers/locations. No settings have changed on the server side wondering if there is something that has changed with VMixCall perhaps? Version 21.0.0.61 x64
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mavik  
#2 Posted : Wednesday, October 21, 2020 5:34:23 PM(UTC)
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beta.vmixcall.com has changed to advanced.vmixcall.com
Apart from that vmixcall should be the same. Try to force P2P connection. In that case the vmixcall server is just used to establish the communication in the beginning. Once connected it's solely due to the two sides, no vmixcall servers in the chain then.
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tzichterman  
#3 Posted : Thursday, October 22, 2020 12:08:10 AM(UTC)
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Thanks Mavik, I will give that a try!
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tzichterman  
#4 Posted : Thursday, October 22, 2020 12:21:17 AM(UTC)
tzichterman

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Originally Posted by: mavik Go to Quoted Post
beta.vmixcall.com has changed to advanced.vmixcall.com
Apart from that vmixcall should be the same. Try to force P2P connection. In that case the vmixcall server is just used to establish the communication in the beginning. Once connected it's solely due to the two sides, no vmixcall servers in the chain then.


Still no luck. Working with SDWan provider to see if anything was updated in our WAN firewall policies that would prevent audio and video from transmitting. Strange, the title updates so I know the connection is happening just no video or audio as of Monday (10/19).
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