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bryan  
#1 Posted : Friday, October 9, 2020 3:37:51 AM(UTC)
bryan

Rank: Newbie

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Joined: 10/9/2020(UTC)
Posts: 2

hi i just upgraded to vmix 4K to service an event tonight with three callers. when i try and add a third caller input i get an error "maximum number of callers reached". the documentation clearly states the limit is four callers for VMIX 4K which is why i bought the darn thing!

anyone have any ideas??
zenvideo  
#2 Posted : Friday, October 9, 2020 3:48:31 AM(UTC)
zenvideo

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Joined: 5/13/2014(UTC)
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Man
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What exact version of vMix are you using? Have you upgraded your software to the current version as well as upgrading your licence key?
bryan  
#3 Posted : Friday, October 9, 2020 4:06:45 AM(UTC)
bryan

Rank: Newbie

Groups: Registered
Joined: 10/9/2020(UTC)
Posts: 2

thanks for the speedy reply. I figured it out...and no surprise but user error! all good now sorry for the firedrill!
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