logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
nparsell  
#1 Posted : Monday, September 21, 2020 11:15:11 PM(UTC)
nparsell

Rank: Newbie

Groups: Registered
Joined: 7/30/2020(UTC)
Posts: 3
United States
Location: Florida

I built two computers with the exact hardware. Both of them have experienced these black screens, one of them does it more frequently than the other. Mainly it happens after we boot them up but after staying on for a period of time they seem to be working fine but thats not always the case.

Asus Prime X299-A II
RTX 2080 TI Founders Edition
I9-10900x
G.Skill Trident Z RGB 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory

On the secondary computer I reinstalled windows, only downloaded the programs needed for our streaming. (vmix/adobe/NDI tools and a couple others). Then I made sure the bios was up to date and I have the latest graphics driver from Nvidia.

Everything was fine for a day and the secondary machine just did it again and I got these two error messages.

I uploaded an old photo of the DirectX 9 because that same error came up when I teamviewed into the computer once the screens went black.

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffffad880699a010
Parameter 2: fffff80631bfa0d8
Parameter 3: 0
Parameter 4: 20
OS version: 10_0_18363
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033

Description

A problem with your hardware caused Windows to stop working correctly.


Problem signature
Problem Event Name: LiveKernelEvent
Code: 187
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_18363
Service Pack: 0_0
Product: 256_1

OS Version: 10.0.18363.2.0.0.256.48

Locale ID: 1033

[img=https://filestore.community.support.microsoft.com/api/images/b73aec70-e1b6-4a52-9566-98c81a567886?upload=true]Error Issue[/img]
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.