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I can't get access to Vmix Social web interface remotely. - Need help
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CrytoBuffalo  
#1 Posted : Monday, August 31, 2020 5:33:38 AM(UTC)
CrytoBuffalo

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Hi guys, love the software and I am about to direct my first live show from home this Thursday.

I can't seem to get access to Vmix Social web interface remotely.

I send the link to my producers but the page won't load.

It loads on all my computers on my local network, including my phone but I can't access it from another network.

I have searched far and wide about this and have found very little info on the exact firewall settings I need to setup up Vmix Social for remote access.

Please help.

I've turned off my firewall and still no luck.
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ask  
#2 Posted : Monday, August 31, 2020 8:51:13 AM(UTC)
ask

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You need to port-forward to the vMix machine. https://portforward.com/
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CrytoBuffalo  
#3 Posted : Monday, August 31, 2020 12:01:42 PM(UTC)
CrytoBuffalo

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Thanks for the suggestion.

I did a port-forward 8089 through my xfinity modem but it still does not work.

I have firewall off as well.

I feel like there is some weird windows 10 feature that is blocking the url or something.

I can access http://**.*.*.***:8089/ from all my devices on the network but I can't access it outside my network still.
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ask  
#4 Posted : Tuesday, September 1, 2020 8:31:06 AM(UTC)
ask

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Make sure you are calling the PUBLIC IP address of your router not the private IP. You find it by looking at the router's setting page.

e.g.

PUBLIC IP: http://3.54.11.123:8089
PRIVATE IP: http://192.168.0.244:8089
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dvillasmil  
#5 Posted : Saturday, August 20, 2022 9:57:13 AM(UTC)
dvillasmil

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Having this same issue. tried the Public/private IP and did not work. tried port forwarding the IP and port of the Machine and nothing.

Tried in two different machines, 4 devices and 3 different networks.

Funny thing is port 8088 with the controller and tally works super well in every device/network/machine.

Not sure what else to do!

PLEASE HELP
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aaron804  
#6 Posted : Tuesday, September 13, 2022 8:41:12 AM(UTC)
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Port forward 8088 to your vMix machine's LOCAL IP address.

Under the web controller settings tab, uncheck "Restrict access to local LAN".

On your remote device enter xxx.xxx.xxx.xxx:8088 using the PUBLIC IP address of your vMix machine's network.

That should do it. Beware that opening this port does leave your network vulnerable to attacks.
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