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Calls originating from Chrome have no audio
Rank: Newbie
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Joined: 4/20/2020(UTC) Posts: 8
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Has anyone experienced this bug? When someone calls in on Google Chrome we get video but no audio. We have tried it on multiple machines, and it started happening randomly. Calls originating on FireFox and mobile work fine.
We are running 20.0.0.51.
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Rank: Advanced Member
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Joined: 3/20/2014(UTC) Posts: 2,721 Location: Bordeaux, France Thanks: 243 times Was thanked: 794 time(s) in 589 post(s)
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Rank: Newbie
Groups ready for retrieval: Registered
Joined: 4/20/2020(UTC) Posts: 8
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With a show tomorrow I don't want to take that risk unless I absolutely have to.
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Rank: Advanced Member
Groups: Registered
Joined: 3/20/2014(UTC) Posts: 2,721 Location: Bordeaux, France Thanks: 243 times Was thanked: 794 time(s) in 589 post(s)
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Rank: Newbie
Groups ready for retrieval: Registered
Joined: 4/20/2020(UTC) Posts: 8
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We have no control over what browser the guest calls in over. Just would like to figure out a solution so we are not rolling into a show going "Well I hope everyone has firefox"
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Rank: Advanced Member
Groups: Registered
Joined: 3/20/2014(UTC) Posts: 2,721 Location: Bordeaux, France Thanks: 243 times Was thanked: 794 time(s) in 589 post(s)
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I already gave you a solution: upgrading... v23 works perfectly...
Now if you think it's more risky to upgrade than taking the risk of getting calls from Chrome that don't work with v20, it's up to you, you're the boss !
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Rank: Advanced Member
Groups: Registered
Joined: 11/11/2016(UTC) Posts: 378 Location: Europe Thanks: 23 times Was thanked: 38 time(s) in 32 post(s)
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had the same problems with 22.x upgrade to 23 and everything works perfect, also the iphones with safari
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