Calls originating from Chrome have no audio Options  Watch this topic  Print this topic » Normal Threaded

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AndrewIDavidson		#1 Posted : Wednesday, June 24, 2020 6:51:45 AM(UTC)
Rank: Newbie Groups: Registered Joined: 4/20/2020(UTC) Posts: 8		Has anyone experienced this bug? When someone calls in on Google Chrome we get video but no audio. We have tried it on multiple machines, and it started happening randomly. Calls originating on FireFox and mobile work fine. We are running 20.0.0.51.
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DWAM		#2 Posted : Wednesday, June 24, 2020 6:56:50 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 3/20/2014(UTC) Posts: 2,719 Location: Bordeaux, France Thanks: 243 times Was thanked: 796 time(s) in 590 post(s)		Time to upgrade maybe ?
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AndrewIDavidson		#3 Posted : Wednesday, June 24, 2020 7:32:24 AM(UTC)
Rank: Newbie Groups: Registered Joined: 4/20/2020(UTC) Posts: 8		With a show tomorrow I don't want to take that risk unless I absolutely have to.
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DWAM		#4 Posted : Wednesday, June 24, 2020 7:42:06 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 3/20/2014(UTC) Posts: 2,719 Location: Bordeaux, France Thanks: 243 times Was thanked: 796 time(s) in 590 post(s)		Use Firefox then !
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AndrewIDavidson		#5 Posted : Wednesday, June 24, 2020 8:36:14 AM(UTC)
Rank: Newbie Groups: Registered Joined: 4/20/2020(UTC) Posts: 8		We have no control over what browser the guest calls in over. Just would like to figure out a solution so we are not rolling into a show going "Well I hope everyone has firefox"
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DWAM		#6 Posted : Wednesday, June 24, 2020 8:45:30 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 3/20/2014(UTC) Posts: 2,719 Location: Bordeaux, France Thanks: 243 times Was thanked: 796 time(s) in 590 post(s)		I already gave you a solution: upgrading... v23 works perfectly... Now if you think it's more risky to upgrade than taking the risk of getting calls from Chrome that don't work with v20, it's up to you, you're the boss !
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xaver		#7 Posted : Wednesday, June 24, 2020 3:24:35 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 11/11/2016(UTC) Posts: 378 Location: Europe Thanks: 23 times Was thanked: 38 time(s) in 32 post(s)		had the same problems with 22.x upgrade to 23 and everything works perfect, also the iphones with safari
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