Put in a ticket 2 weeks ago to vMix about the Desktop Capture program crashing when I run it. Since I haven't heard back, thought I'd throw it to the forum to see if anyone has thoughts.

This is in a church and the computer back at the sound booth is running Proclaim to present slides, video, etc to a pair of screens at the front. I have put the vMix Desktop Capture software on this computer and each time I run it, the software crashes within 5 seconds. This happens with nothing else running on the computer and with Proclaim running. It happens so fast I don't even have a chance to click on the error message and capture the data. I thought I might have corrupt files so I took the files home and have run it on my computer here and connected to it using vMix NDI. Worked perfect so it's not the files. Surprisingly, I made a remote connection to the computer yesterday (Saturday) and started the desktop capture software. I stayed up and run for 8 hours before I closed it out. This morning I started it back up and ... BOOM ... it crashed again. One day it works and the next it doesn't? I was ready to call it a hardware issue but now ??? Does anyone have the requirements for this software? Memory / CPU ???

How about a good, and inexpensive, hardware NDI desktop capture device? Recommendations there?

Thanks for the assistance.

David