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the first crash! Please help! soft or hardware ?
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sdk  
#1 Posted : Saturday, May 23, 2020 2:32:52 PM(UTC)
sdk

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Joined: 5/23/2020(UTC)
Posts: 5
Canada
Location: Richmond
the first crash! Please help! soft or hardware ?

I still using HP Z820 workstation.


Faulting application name: vMix64.exe, version: 23.0.0.54, time stamp: 0x5eb3c50d
Faulting module name: mscorwks.dll, version: 2.0.50727.9151, time stamp: 0x5e75a06b
Exception code: 0xc0000005
Fault offset: 0x00000000002b1285
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Faulting package full name: %14
Faulting package-relative application ID: %15


Please Help to find out what is the worng?

Thanks!
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sdk  
#2 Posted : Saturday, May 23, 2020 2:35:03 PM(UTC)
sdk

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Canada
Location: Richmond
.NET Runtime version 2.0.50727.9151 - Fatal Execution Engine Error (00007FFC94BB6D4E) (80131506)
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sdk  
#3 Posted : Saturday, May 23, 2020 2:51:51 PM(UTC)
sdk

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Posts: 5
Canada
Location: Richmond
EX FPS:60 RENDER TIME:7MS GPU MEM 100% CPU VMIX 21% TOTAL 22%

GRAPHICS CARD: GEFORCE GTX 980

I using 3 cameras in studio and 6 calls from internet.
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streammediaevent  
#4 Posted : Saturday, May 23, 2020 5:44:23 PM(UTC)
streammediaevent

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Years ago I had a similar error on two similar computers.
I tried to fix it by updating .net v2.0.50727 and replacing the mscorwks.dll file with a new one but it didn't work.
A reinstallation of Windows 10 was done on both computers without installing that version of .net and they work without problems.
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admin  
#5 Posted : Saturday, May 23, 2020 5:47:02 PM(UTC)
admin

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Location: Gold Coast, Australia

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Hi,

Best to drop us an email so we can investigate further.
All our systems are running .NET 2.0.50727.9151 without issue, so this may be caused by something else.

Regards,

Martin
vMix
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c_paul  
#6 Posted : Friday, February 19, 2021 12:18:30 AM(UTC)
c_paul

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Joined: 5/9/2018(UTC)
Posts: 4
Location: UK
Hi,
We have just had this same fault today
Error 1
.NET Runtime version 2.0.50727.9151 - Fatal Execution Engine Error (00007FFC859B6D4E) (80131506)

Error 2
Faulting application name: vMix64.exe, version: 23.0.0.68, time stamp: 0x601394a5
Faulting module name: mscorwks.dll, version: 2.0.50727.9151, time stamp: 0x5e75a06b
Exception code: 0xc0000005
Fault offset: 0x00000000001c49b2
Faulting process ID: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report ID: %13
Faulting package full name: %14
Faulting package-relative application ID: %15

Was there a solution?
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admin  
#7 Posted : Friday, February 19, 2021 3:40:43 AM(UTC)
admin

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Man
Location: Gold Coast, Australia

Was thanked: 4332 time(s) in 1528 post(s)
In all the cases we have seen it is caused by faulty hardware or a corrupt windows installation.
If a reinstall of Windows does not solve the problem you will need to look at the hardware.
Could me memory, motherboard, cpu, graphics card or power supply.

In some cases updating the bios on the motherboard may help.

Check the Windows system and application event logs for other failing apps or driver errors.

Regards,

Martin
vMix
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jariscano  
#8 Posted : Friday, February 19, 2021 9:26:46 AM(UTC)
jariscano

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Joined: 2/19/2021(UTC)
Posts: 1
Spain
Location: Madrid
hello, today we had the same error and you have answered me from support.

The problem is that we cannot make a diagnosis to know what hardware has failed?

Is there a tool that can give you a clue that something is wrong? especially to prevent the problem from happening in a live show.
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Jamesdtl  
#9 Posted : Monday, February 22, 2021 10:02:16 AM(UTC)
Jamesdtl

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Joined: 9/17/2020(UTC)
Posts: 10
United Kingdom
Location: London
Hello! I’ve had this issue happen on two separate systems in the past, within the last 6 months though!

One was intel based and another AMD based but they had the same error, it was unpredictable!

I saw somewhere else on the forums about it possibly been related to web control but I’m not sure, I’ve had my web controller disabled and haven’t had any crashes since but it is very random so I don’t know.

Seems very odd that both machines which I’ve had less than 12 months would both have hardware issues or windows installs, they were both fresh installs!

Would love to get any further detail on this matter, I’m always on edge incase of a sudden CTD.
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