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pjstefano  
#1 Posted : Thursday, May 7, 2020 2:05:39 AM(UTC)
pjstefano

Rank: Newbie

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Joined: 4/1/2014(UTC)
Posts: 3
Location: italy

Hallo
I have an HD license and i can't connect the output in gotomeeting.
I have already followed Martin's guidance..

- In Settings select Performance
- Enable Show Advanced Settings
- Select the Output Format to be YUY2

but I'm still in trouble.
all alternative options to the webcam do not work, the external 2 output displays the bars.
does anyone have a solution for this?
thanks!!
ask  
#2 Posted : Thursday, May 7, 2020 9:17:05 AM(UTC)
ask

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Just checking, did you turn External Output on and did the button turn red?
pjstefano  
#3 Posted : Friday, May 8, 2020 5:53:57 PM(UTC)
pjstefano

Rank: Newbie

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Joined: 4/1/2014(UTC)
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Location: italy

Yes! is on and turned red! but still nothing
pjstefano  
#4 Posted : Friday, May 8, 2020 5:56:03 PM(UTC)
pjstefano

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Location: italy

... but i have found something strange, on skype works well but the image is mirrored
apkehler  
#5 Posted : Wednesday, May 13, 2020 7:07:01 AM(UTC)
apkehler

Rank: Newbie

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Joined: 5/13/2020(UTC)
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United States
Location: PA

Same problem here. vMix works fine with other software such as Zoom and Teams, but not with GoToMeeting. Tried the YUY2 fix, but to no avail. How to troubleshoot?
frank_e  
#6 Posted : Tuesday, September 8, 2020 4:02:10 AM(UTC)
frank_e

Rank: Newbie

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Joined: 9/8/2020(UTC)
Posts: 1
Germany

Same problem here, too. External Video is not recognized by gotomeeting although setting is set to YUV2.
meanfunyun  
#7 Posted : Wednesday, November 11, 2020 7:41:01 AM(UTC)
meanfunyun

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Joined: 11/11/2020(UTC)
Posts: 1
United States
Location: NY

Has anyone figured out a fix for this? Still can't use vMix with GoToWebinar
paulmeheux  
#8 Posted : Thursday, November 12, 2020 1:32:52 AM(UTC)
paulmeheux

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United Kingdom
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Having the same issue with Wowza! Stream health is good but no video!
FlashCrashGordon  
#9 Posted : Thursday, December 23, 2021 12:40:00 AM(UTC)
FlashCrashGordon

Rank: Newbie

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Joined: 3/13/2019(UTC)
Posts: 1
United States
Location: New York

Hi All - I have a presentation tonight on GoToWebinar and reading above looks like we can't get GTW to recognize Vmix as an external camera; is this still the case? No issues with Skype or Zoom. In fact been doing live TV (CNBC) through Vmix using Skype or Zoom, no issues at all. Thanks everyone and happy holidays. Todd.
mjgraves  
#10 Posted : Thursday, December 23, 2021 2:26:35 AM(UTC)
mjgraves

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Bit of a hack/workaround. Use NDI Virtual webcam app. Take Program from vMix as NDI source.
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