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VCall / Cloud Server - Getting Video on VCall with Cloud Server
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CyberTiger  
#1 Posted : Tuesday, May 5, 2020 4:31:58 AM(UTC)
CyberTiger

Rank: Newbie

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Joined: 5/5/2020(UTC)
Posts: 2
United States
So I setup a cloud server as my home connection is not fast enough and I have an urgent event coming up. I may have a plan B but was looking at this as an option. I can get the video on the screen for other assets and sound no issues. When I setup the VCall I can connect and I get audio though I get NO video anywhere for the caller...Any insights into a setting or what may not be working?

Thank you in advance
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Follo  
#2 Posted : Wednesday, May 6, 2020 7:53:11 PM(UTC)
Follo

Rank: Advanced Member

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Joined: 10/10/2019(UTC)
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Man
Germany
Location: Düsseldorf

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Hi,

have you tried to disable the peer-to-peer connection in the vmix call settings?

You can also try to forward ports in your Firewall:


https://www.vmix.com/kno...ll-firewall-requirements

Hope it helps.
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CyberTiger  
#3 Posted : Thursday, May 7, 2020 6:10:11 AM(UTC)
CyberTiger

Rank: Newbie

Groups: Registered
Joined: 5/5/2020(UTC)
Posts: 2
United States
Thanks for the response...I removed the firewall by stopping all services. Still same result. I tried with and without the peer-to-peer no difference. The VMix studio I can stream other video sources fine. I can get audio from the call just no video? Not sure how else to troubleshoot...
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