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sierra  
#1 Posted : Sunday, April 19, 2020 8:21:58 AM(UTC)
sierra

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I installed an AVerMedia card and it shows up in the camera input list but not the camera's name. Vmix says something like Capture Device Is Not Supported. Any suggestions? I tried moving the resolution since I saw in another post that it could be one of the reasons why but still nothing. Thanks all.
ask  
#2 Posted : Sunday, April 19, 2020 8:34:36 AM(UTC)
ask

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Which card? Have you downloaded the latest drivers? vMix edition? What are your input settings, What is the camera resolution etc etc.... There are so many things it could be.......details help
sierra  
#3 Posted : Sunday, April 19, 2020 8:40:15 AM(UTC)
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Avermedia card, I downloaded all the drives, 720x480 resolution, I tried HDM1 and VGA inputs.
ask  
#4 Posted : Sunday, April 19, 2020 8:40:57 AM(UTC)
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Which Model card? Again the more detail you provide the easier it is to help. The volunteers here on this forum are not mind readers or have powers to see your PC. You have to describe as much as possible.
sierra  
#5 Posted : Sunday, April 19, 2020 8:55:56 AM(UTC)
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C875, I already updated vmix, I really don't know what else to add. But thanks for your reply.
ask  
#6 Posted : Sunday, April 19, 2020 9:05:59 AM(UTC)
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OK. That is NOT a capture card! It is designed to be an encoder/recorder. However you can, sort of, use it as a capture device. To do this you need to to download and install Stream Engine. https://www.avermedia.com/us/product-detail/C875

Note: Stream Engine for this model was only released as a beta and there was limited support for different resolutions.
sierra  
#7 Posted : Sunday, April 19, 2020 9:09:47 AM(UTC)
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I already downloaded the stream engine. It also shows up in the camera input list.
ask  
#8 Posted : Sunday, April 19, 2020 9:22:34 AM(UTC)
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Originally Posted by: sierra Go to Quoted Post
Vmix says something like Capture Device Is Not Supported


Does this give you a clue?

thanks 1 user thanked ask for this useful post.
sierra on 4/19/2020(UTC)
sierra  
#9 Posted : Sunday, April 19, 2020 9:28:10 AM(UTC)
sierra

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Ok thank you.
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