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troyhorstman  
#1 Posted : Friday, April 3, 2020 11:16:54 AM(UTC)
troyhorstman

Rank: Newbie

Groups: Registered
Joined: 4/3/2020(UTC)
Posts: 1
United States
Location: Houston

My PTZ NDI camera was working just fine. Now that I've logged back in to vMix I am getting a black screen. The preset positions work just fine but I have no picture. If I log into the camera online into its IP address I can see the picture & the camera is working just fine.

When I go into the settings for the camera input in vMix and select "Change" the camera shows up but I get the rotating circle like it is not completely connected. That never goes away.
PxlPht  
#2 Posted : Thursday, April 23, 2020 7:23:06 AM(UTC)
PxlPht

Rank: Newbie

Groups: Registered
Joined: 7/3/2019(UTC)
Posts: 2
Bahrain

The same happened to us once on a production. I had shut down both vMix and the camera. I turned on the camera first then turned vmix with an empty preset, then I started adding inputs one by one again.

I know how silly this looks, but it worked out eventually.
ask  
#3 Posted : Thursday, April 23, 2020 10:48:08 AM(UTC)
ask

Rank: Advanced Member

Groups: Registered
Joined: 10/13/2012(UTC)
Posts: 991
Australia
Location: Melbourne

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