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JohnnyFlash  
#1 Posted : Saturday, November 16, 2019 7:09:08 AM(UTC)
JohnnyFlash

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Joined: 8/25/2018(UTC)
Posts: 19
Man
United States
Location: Da OC, CA

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Hey Everyone,

I've been using the BMD DeckLink 8K Pro for a while now. 99% of the time it works great.

However, every once in a while all the inputs will just lockup. The only way to restore them is a full PC reboot.

Is anyone else experiencing anything like this with their 8K Pros?

Thanks,

-Jerry
951studios@gmail.com  
#2 Posted : Wednesday, December 4, 2019 3:34:08 AM(UTC)
951studios@gmail.com

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United States
Location: California

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Hi Johnny,
Can you tell me about your hardware? I had a similar problem. I was able to fix it.
julianlee  
#3 Posted : Sunday, December 8, 2019 8:43:25 PM(UTC)
julianlee

Rank: Advanced Member

Groups: Registered
Joined: 5/15/2011(UTC)
Posts: 30
Man
Location: south Korea

Hi, everyone.
I have a similar phenomenon to you.
Normal operation when system re-booting.
CPU: AMD Risen7 3700X.
M/B: GIGABYTE X570 AORUS PRO
VGA: GTX1660
RAM: 32GB SSD:500GB HDD:1TB
O/S: WIN10-pro
Capture: Decklink 8Kpro / Intensity-pro
thanks.
julian lee.
sbtv  
#4 Posted : Friday, December 27, 2019 12:13:19 AM(UTC)
sbtv

Rank: Newbie

Groups: Registered
Joined: 4/28/2017(UTC)
Posts: 3
Location: Philadelphia

I also have this problem. Any suggestions for a fix?

i9 9900x
ASRock X299 OC FORMULA
GIGABYTE RTX 2080 Ti
Samsung 970 EVO 1TB
Seasonic 850w
32GB DRAM 3200MH
Win 10 pro
Decklink 8K Pro
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