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Silent Crashes(?) on trial want to buy, need to fix!
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bazzlad  
#1 Posted : Tuesday, April 1, 2014 9:41:51 PM(UTC)
bazzlad

Rank: Newbie

Groups: Registered
Joined: 4/1/2014(UTC)
Posts: 2
Location: UK

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Hey all, I'm running vmix (latest version - trial [64 bit]).
I've got 2 webcams (split screen) and am recording a section of my desktop too.

It works fantastic the output is exactly what I want (a little large, but I can convert it).

The problem I have is the damn thing keeps randomly stopping. Silently. No error, no warning, it just stops, and I lose entire chunks of my recordings.

My Computer is an Asus Laptop A53E

i5 (2.3ghz)
8gb of Ram
Intel HD Graphics 3000

Windows 8 Pro, fully updated.
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admin  
#2 Posted : Tuesday, April 1, 2014 10:09:52 PM(UTC)
admin

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Joined: 1/13/2010(UTC)
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Man
Location: Gold Coast, Australia

Was thanked: 4166 time(s) in 1497 post(s)
Hi,

vMix requires a minimum of the Intel HD 4000 or a dedicated nvidia or AMD card.

There is a known bug in the Intel HD 3000 drivers that causes everything to stop periodically.
You can try downloading and installing the latest drivers from Intel's site but last I checked only the 4000 and newer had been fixed.

Regards,

Martin
vMix
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bazzlad on 4/2/2014(UTC)
bazzlad  
#3 Posted : Wednesday, April 2, 2014 10:01:12 AM(UTC)
bazzlad

Rank: Newbie

Groups: Registered
Joined: 4/1/2014(UTC)
Posts: 2
Location: UK

Thanks: 1 times
Thanks so much for the quick reply (you've saved me hours of pain with that knowledge).

Sounds like I need a laptop upgrade - are there any recommended laptops for vMix (ones you know are rock solid?).

Thanks!
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