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Update from version 9 to 11 and Registration Key is not accepted
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Greg  
#1 Posted : Tuesday, March 4, 2014 2:26:12 PM(UTC)
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I am trying to update from version 9 to 11 and a error comes up that says hardware has changed. There has been no hardware change and vmix will not accept my registration key.
Any help would be appreciated.

Greg
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admin  
#2 Posted : Tuesday, March 4, 2014 10:37:13 PM(UTC)
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Hi Greg,

Follow the instructions in the error message to re-activate the key anyway.
Or email us if you have any further issues.

Regards,

Martin
vMix
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thanks 1 user thanked admin for this useful post.
Greg on 3/5/2014(UTC)
Greg  
#3 Posted : Wednesday, March 5, 2014 12:16:49 PM(UTC)
Greg

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The re-activate worked and it accepted my key.

Thanks
Greg
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