Live Production Software Forums

Welcome Guest! To enable all features please Login or Register.



Go to last post Go to first unread
#1 Posted : Friday, February 14, 2014 2:52:41 AM(UTC)

Rank: Newbie

Groups: Registered
Joined: 2/12/2014(UTC)
Posts: 7
Location: Los Angeles

Thanks: 2 times
I see that the Blackmagic Intensity shuttle thunderbolt is on the supported hardware list. Is there some reason why the Intensity shuttle USB3.0 is not on the list that would preclude me from purchasing and using that capture device?

#2 Posted : Friday, February 14, 2014 3:13:38 AM(UTC)

Rank: Advanced Member

Groups: Registered
Joined: 11/8/2013(UTC)
Posts: 87
Location: Bavaria, Germany

Thanks: 6 times
Was thanked: 19 time(s) in 10 post(s)
Hi David

We are using BM Shuttle USB3 on different machines, no problems in our case. But you have to be careful because the BM Shuttle does not work with certain chipsets. I guess this is the reason why USB3-Shuttle is not on the list of supported hardware. It is not guaranteed that Shuttle will work. But this is independant from vMix, it belongs to USB-standards and technology. If Shuttle works with your machine in general then it will also work with vMix.

About two years ago we had many problems with BM Shuttle because only NEC/Renesas chipsets where supported (and only few of them). Today situation is much better and it is very likely that it will work on almost all new machines with USB3. But as mentioned before, no guarantees because of different technology by chipset suppliers. And of course it is a must that you update BM-Shuttle and USB drivers to the very latest version provided by manufacturers website.

It might be best to ask at BM support whether your USB3 controller is supported.

thanks 1 user thanked Innomedia for this useful post.
dnfeal on 2/14/2014(UTC)
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.