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Quinton  
#1 Posted : Thursday, February 14, 2019 4:29:05 PM(UTC)
Quinton

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For some reason I have no "reply" option in the forum,so here is a new post.

I know I have contacted you directly by email about the update, but in the bottom of vmix this morning it said update available.
I selected update (It was early..hardly awake)and because I purchased more than 1 year ago, it locks you out of vmix with registration error.
Surely update should be disabled (or at least a warning)for people that would be required to pay for the update.
I don't mind buying an update, its just I did not want to do it just yet...why lock a user out of vmix after an update?
admin  
#2 Posted : Thursday, February 14, 2019 5:13:16 PM(UTC)
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Hi Quinton,

Apologies, this was a bug in the update system, which should now be fixed.
It is supposed to only alert those who can get a free update, but did not if you weren't already on the latest 21.

Regards,

Martin
vMix
artkarp  
#3 Posted : Thursday, February 14, 2019 5:16:10 PM(UTC)
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How do I go back to v 21? I thought it was a maintenance release when it said "update available", but now V22 installed over my v21 version so my "key" wont reactivate and your system wants me to pay for an upgrade. This should have been noted as step one...not after it installs. :(
admin  
#4 Posted : Thursday, February 14, 2019 5:23:39 PM(UTC)
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Scroll down the bottom of the download page and you will see a download link for the latest 21:

https://www.vmix.com/software/download.aspx
artkarp  
#5 Posted : Thursday, February 14, 2019 5:30:28 PM(UTC)
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That worked.

Thank you
Art
Quinton  
#6 Posted : Thursday, February 14, 2019 5:49:44 PM(UTC)
Quinton

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Originally Posted by: admin Go to Quoted Post
Hi Quinton,

Apologies, this was a bug in the update system, which should now be fixed.


Thank You.
Can confirm it works. updatevmix.png (11kb) downloaded 0 time(s).
snookerclub147  
#7 Posted : Friday, February 15, 2019 5:44:43 AM(UTC)
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Location: Russia ' Kazan


Hey.
I would like to know how I can get update 22. Now I have vMix Pro version 64.0.0.61 x64. Thx
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