logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
vmix22 update - vmix22 update registration
Options
Go to last post Go to first unread
Previous Topic Next Topic
Quinton  
#1 Posted : Thursday, February 14, 2019 4:29:05 PM(UTC)
Quinton

Rank: Advanced Member

Groups: Registered
Joined: 1/13/2018(UTC)
Posts: 74

Thanks: 11 times
Was thanked: 7 time(s) in 4 post(s)
For some reason I have no "reply" option in the forum,so here is a new post.

I know I have contacted you directly by email about the update, but in the bottom of vmix this morning it said update available.
I selected update (It was early..hardly awake)and because I purchased more than 1 year ago, it locks you out of vmix with registration error.
Surely update should be disabled (or at least a warning)for people that would be required to pay for the update.
I don't mind buying an update, its just I did not want to do it just yet...why lock a user out of vmix after an update?
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
admin  
#2 Posted : Thursday, February 14, 2019 5:13:16 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,155
Man
Location: Gold Coast, Australia

Was thanked: 4365 time(s) in 1536 post(s)
Hi Quinton,

Apologies, this was a bug in the update system, which should now be fixed.
It is supposed to only alert those who can get a free update, but did not if you weren't already on the latest 21.

Regards,

Martin
vMix
Back to top
WWW BLOG
artkarp  
#3 Posted : Thursday, February 14, 2019 5:16:10 PM(UTC)
artkarp

Rank: Newbie

Groups: Registered
Joined: 3/25/2016(UTC)
Posts: 4
Man
United States

Thanks: 1 times
How do I go back to v 21? I thought it was a maintenance release when it said "update available", but now V22 installed over my v21 version so my "key" wont reactivate and your system wants me to pay for an upgrade. This should have been noted as step one...not after it installs. :(
Back to top
admin  
#4 Posted : Thursday, February 14, 2019 5:23:39 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,155
Man
Location: Gold Coast, Australia

Was thanked: 4365 time(s) in 1536 post(s)
Scroll down the bottom of the download page and you will see a download link for the latest 21:

https://www.vmix.com/software/download.aspx
Back to top
WWW BLOG
artkarp  
#5 Posted : Thursday, February 14, 2019 5:30:28 PM(UTC)
artkarp

Rank: Newbie

Groups: Registered
Joined: 3/25/2016(UTC)
Posts: 4
Man
United States

Thanks: 1 times
That worked.

Thank you
Art
Back to top
Quinton  
#6 Posted : Thursday, February 14, 2019 5:49:44 PM(UTC)
Quinton

Rank: Advanced Member

Groups: Registered
Joined: 1/13/2018(UTC)
Posts: 74

Thanks: 11 times
Was thanked: 7 time(s) in 4 post(s)
Originally Posted by: admin Go to Quoted Post
Hi Quinton,

Apologies, this was a bug in the update system, which should now be fixed.


Thank You.
Can confirm it works. updatevmix.png (11kb) downloaded 0 time(s).
Back to top
snookerclub147  
#7 Posted : Friday, February 15, 2019 5:44:43 AM(UTC)
snookerclub147

Rank: Newbie

Groups: Registered
Joined: 9/10/2018(UTC)
Posts: 2
Man
Location: Russia ' Kazan

Hey.
I would like to know how I can get update 22. Now I have vMix Pro version 64.0.0.61 x64. Thx
Back to top
WWW
Users browsing this topic
Guest (2)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2025, Yet Another Forum.NET
This page was generated in 0.125 seconds.