logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
bkdzlamp  
#1 Posted : Tuesday, January 7, 2014 2:23:01 PM(UTC)
bkdzlamp

Rank: Member

Groups: Registered
Joined: 1/7/2014(UTC)
Posts: 12

Thanks: 3 times
Hello. Looking forward to trying out your software for our broadcast studio.

Whenever I attempt to sign up for the 60 day trial I receive this error:

UserPostedImage

I've tried with the lastest vMix 11 and the available vMix 10. Same error.
I've also attempted to launch the software using "Run as Administrator" to no avail.

Please advise.

bkdzlamp  
#2 Posted : Tuesday, January 7, 2014 2:48:20 PM(UTC)
bkdzlamp

Rank: Member

Groups: Registered
Joined: 1/7/2014(UTC)
Posts: 12

Thanks: 3 times
I have now tried it on multiple machines (all windows 7) on our network.

I'm thinking it could have something to do with permissions, but I'm not even sure what to ask our sysadmin based off of the vague error I'm receiving.
admin  
#3 Posted : Tuesday, January 7, 2014 9:17:53 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 4,865
Man
Location: Gold Coast, Australia

Was thanked: 3658 time(s) in 1358 post(s)
Hi,

This error indicates there is some network restrictions in place on your network preventing vMix from contacting our web site.
Your network administrator will need to whitelist "www.vmix.com.au"

Regards,

Martin
vMix
thanks 1 user thanked admin for this useful post.
bkdzlamp on 1/8/2014(UTC)
bkdzlamp  
#4 Posted : Wednesday, January 8, 2014 10:01:36 AM(UTC)
bkdzlamp

Rank: Member

Groups: Registered
Joined: 1/7/2014(UTC)
Posts: 12

Thanks: 3 times
Fantastic. Thanks Martin!
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.