Brio Support Options  Watch this topic  Print this topic » Normal Threaded

Previous Topic Next Topic

madness		#1 Posted : Wednesday, August 29, 2018 9:51:46 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2013(UTC) Posts: 406 Location: Iowa Thanks: 281 times Was thanked: 32 time(s) in 29 post(s)		So I finally got around to digging out my Brio again, and connecting it to my system. I followed the information here... https://forums.vmix.com/...ts&m=55771#post55771 However, I get an error "Video Format not supported by device" I've tried all the options, and it is the same error for all. I can get it to work very well at 1080p, but nothing above. I must say, this is now the best 1080 camera I have, but it's capable of 4k, and It appears to not have 4K options in either of the Brio camera options that work. Am I missing something?
User Profile View All Posts by User View Thanks

	Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.

rudyengels		#2 Posted : Thursday, August 30, 2018 3:37:40 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 2/16/2017(UTC) Posts: 125 Thanks: 25 times Was thanked: 25 time(s) in 18 post(s)		Maybe a silly question but do you have the 4K or Pro version? Regards, Rudy
		WWW
User Profile View All Posts by User View Thanks

mjgraves		#3 Posted : Thursday, August 30, 2018 11:21:18 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 7/1/2015(UTC) Posts: 1,151 Location: Houston TX Thanks: 319 times Was thanked: 263 time(s) in 233 post(s)		I have Brio and vMix 4K. They work together well enough. I could not use 4K until I upgraded from HD to 4K a few weeks back.
		WWW BLOG
User Profile View All Posts by User View Thanks

madness		#4 Posted : Thursday, August 30, 2018 4:14:59 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2013(UTC) Posts: 406 Location: Iowa Thanks: 281 times Was thanked: 32 time(s) in 29 post(s)		rudyengels wrote: Maybe a silly question but do you have the 4K or Pro version? Regards, Rudy 4K thanks!
User Profile View All Posts by User View Thanks

mjgraves		#5 Posted : Friday, August 31, 2018 12:43:13 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 7/1/2015(UTC) Posts: 1,151 Location: Houston TX Thanks: 319 times Was thanked: 263 time(s) in 233 post(s)		What version of Windows? My system is Windows 10. In vMix I get offered two ways to add Brio:"Logitech Brio MF" and "Logitech Brio." Logitech Brio MF results is less laggy performance. Not sure if that would offered on older version of Windows. Also, be sure the frame rate is 30f/s or less. Brio doesn't deliver 4k60.
		WWW BLOG
User Profile View All Posts by User View Thanks

madness		#6 Posted : Friday, August 31, 2018 7:39:34 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2013(UTC) Posts: 406 Location: Iowa Thanks: 281 times Was thanked: 32 time(s) in 29 post(s)		mjgraves wrote: What version of Windows? My system is Windows 10. In vMix I get offered two ways to add Brio:"Logitech Brio MF" and "Logitech Brio." Logitech Brio MF results is less laggy performance. Not sure if that would offered on older version of Windows. Also, be sure the frame rate is 30f/s or less. Brio doesn't deliver 4k60. Yes I am using Windows 10 Windows insiders version 180810-1706. I also get both versions, and both are limited to 1080-30. I'm not sure why I can't go higher in the 4k edition of vMix. I'm running a newly built Gigabyte Aorus Gaming 7 x399 with a 7280x i7 hexa-core 32 GB memory, GTX 970 and a 512GB Primary SSD drive, and a 1 & 2GB spinning drive (7200 rpm) to answer system questions. I've had the Brio working on this system previously at a very high latency 4K. Not sure what could have changed from February to now other than windows and vMix updates.
User Profile View All Posts by User View Thanks

ThomasK		#7 Posted : Saturday, September 1, 2018 2:48:49 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 8/11/2018(UTC) Posts: 60 Thanks: 33 times Was thanked: 6 time(s) in 6 post(s)		I also checked my machine (Windows 10, 1803), works fine with "Logitech Brio MF", the following frame rates are supported and working: NTSC 29.97p NTSC 30p FILM 23.976p FILM 23.98p FILM 24p
User Profile View All Posts by User View Thanks

ThomasK		#8 Posted : Saturday, September 1, 2018 2:49:55 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 8/11/2018(UTC) Posts: 60 Thanks: 33 times Was thanked: 6 time(s) in 6 post(s)		Maybe another silly question, just to be sure: USB port is capable of 3.0 and working fine?
User Profile View All Posts by User View Thanks

madness		#9 Posted : Saturday, September 1, 2018 7:33:18 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2013(UTC) Posts: 406 Location: Iowa Thanks: 281 times Was thanked: 32 time(s) in 29 post(s)		ThomasK wrote: Maybe another silly question, just to be sure: USB port is capable of 3.0 and working fine? Yes! Although I also have USB3.1 ports I don't recall trying.
User Profile View All Posts by User View Thanks

madness		#10 Posted : Sunday, September 2, 2018 1:35:24 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2013(UTC) Posts: 406 Location: Iowa Thanks: 281 times Was thanked: 32 time(s) in 29 post(s)		I have now updated the firmware for the Brio, and re-installed the Brio software. No change currently. 1080p is max resolution I can set in vMix 4K.
User Profile View All Posts by User View Thanks

mjgraves		#11 Posted : Sunday, September 2, 2018 5:56:36 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 7/1/2015(UTC) Posts: 1,151 Location: Houston TX Thanks: 319 times Was thanked: 263 time(s) in 233 post(s)		There's something very odd about your system. Perhaps try using the Brio in OBS. I can get 4K from it there as well. The MS Camera app can also get 4K from Brio. It's the reference for using MMF to access the camera.
		WWW BLOG
User Profile View All Posts by User View Thanks

madness		#12 Posted : Monday, September 3, 2018 10:20:53 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2013(UTC) Posts: 406 Location: Iowa Thanks: 281 times Was thanked: 32 time(s) in 29 post(s)		I downloaded and installed OBS, and it took a few minutes to figure out how to add a device, but when I did, the max resolution listed in it was also 1920*1080 for the Brio. I'm not sure why something is limiting the Brio's resolution.
User Profile View All Posts by User View Thanks

mjgraves		#13 Posted : Monday, September 3, 2018 2:17:45 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 7/1/2015(UTC) Posts: 1,151 Location: Houston TX Thanks: 319 times Was thanked: 263 time(s) in 233 post(s)		Perhaps try disabling the Windows Frame Server as described here: https://www.mgraves.org/...dows-10-webcam-strategy/
		WWW BLOG
1 user thanked mjgraves for this useful post.		madness on 9/6/2018(UTC)
User Profile View All Posts by User View Thanks

madness		#14 Posted : Thursday, September 6, 2018 8:10:50 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2013(UTC) Posts: 406 Location: Iowa Thanks: 281 times Was thanked: 32 time(s) in 29 post(s)		mjgraves wrote: Perhaps try disabling the Windows Frame Server as described here: https://www.mgraves.org/...dows-10-webcam-strategy/ Making progress with that link! In the old Brio capabilities, I can go to 4k, but in the Brio MF, I can't choose anything.
User Profile View All Posts by User View Thanks

madness		#15 Posted : Thursday, September 6, 2018 8:19:45 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 4/16/2013(UTC) Posts: 406 Location: Iowa Thanks: 281 times Was thanked: 32 time(s) in 29 post(s)		And just like that, I am stuck at 1080 again. The old Brio option shows 4k as an option, but will not allow me to pick anything above 1080 again. WTF!
User Profile View All Posts by User View Thanks

mjgraves		#16 Posted : Wednesday, September 12, 2018 12:12:15 PM(UTC)
Rank: Advanced Member Groups: Registered Joined: 7/1/2015(UTC) Posts: 1,151 Location: Houston TX Thanks: 319 times Was thanked: 263 time(s) in 233 post(s)		Seems something is amiss with your system. Maybe try creating new Windows profile and running vMix in there.
		WWW BLOG
1 user thanked mjgraves for this useful post.		madness on 9/12/2018(UTC)
User Profile View All Posts by User View Thanks

Users browsing this topic

Guest