Rank: Newbie
Groups: Registered
Joined: 5/7/2017(UTC) Posts: 3 Location: Hayward, CA USA
Thanks: 4 times
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vMix was SOLID on an old i7 2600 machine. I've upgraded to a new laptop and am experiencing strange crashes. Sometimes I'll get thru 2+ hour live streams without any issues. Other times, sometimes not even streaming, I'll get these crashes.
I see a "D3DERR_INVALIDCALL" message and then vMix Locks up, crashes out and I need to restart it. I can't figure out what triggers it, as sometimes it does it when I'm not even touching the machine. I don't know if I'm pushing something too hard, have a bad component, or need a specific piece of software driver installed...
It's running vMix 20.0.0.55 on an Asus GL702V Core i7 i7700HQ @2.8GHz 12GB ram 64bit windows 10 Home Version 1709 OS Build 16299.371 Got a Samsung SSD 960 Pro in it (Running off this) And the stock HD as a second drive Laptop has a GTX 1070 built in Thunderbolt connected to a Sonnet Echo Express SE III with 2 Blackmagic Decklink Duo 2's installed I'll typically be running 6-7 live inputs, usually cameras and a PC feed. I'll have a external SDI output, and the MuliView screen output thru HDMI to a monitor. Sometimes I'll have PIP's going. Sometimes I'll have my lower 3rds generated by Data off an excel spreadsheet. Sometimes it'll crash while editing either of those, but sometimes it'll crash when I'm not even looking at the thing. Currently I've had both the Low Latency Capture and High Input Performance Mode boxes checked. I think I've tried them on and off. The Framerates and Render times don't seem to be pushing high levels, maybe 20-30 total? Any ideas what I need to change or troubleshoot? -Rocky
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,214 Location: Gold Coast, Australia Was thanked: 4301 time(s) in 1523 post(s)
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1 user thanked admin for this useful post.
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Rank: Advanced Member
Groups: Registered
Joined: 4/18/2016(UTC) Posts: 223 Location: United Kingdom
Thanks: 33 times Was thanked: 37 time(s) in 31 post(s)
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I like Asus hardware but most of their bundled software sucks. I'd start by uninstalling any kind of uneccessary Asus software and also any non essential nVidia nonsense.
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1 user thanked NHT for this useful post.
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Rank: Newbie
Groups: Registered
Joined: 5/7/2017(UTC) Posts: 3 Location: Hayward, CA USA
Thanks: 4 times
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Just wanted to reply after a few gig's worth of uses without crashes, that this seemed to take care of my problem. Thanks! -Rocky
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