Rank: Newbie
Groups: Registered
Joined: 9/27/2013(UTC) Posts: 2 Location: san pedro
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Good afternoon. install one encore capture usb tv tuner in my notebook, I'm using windows 7 and windows 8. the fact is that when I try to capture in Vmix nothing appears. and when I close I get the following error apc_index_mismach, I'm testing the software to see if I buy it, with a fully functional trial account. in on the capture program itself if it works. I get the error on both operating systems. I hope you can help me
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,211 Location: Gold Coast, Australia Was thanked: 4297 time(s) in 1523 post(s)
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That error usually indicates a problem with the capture device. Make sure you have the latest drivers for it and that they fully support Windows 7 or Windows 8.
Regards,
Martin vMix
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Rank: Newbie
Groups: Registered
Joined: 12/25/2013(UTC) Posts: 1
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Hi, the problems persist in the encore products enutv-4 and enmvg-3 but works fine with the enutv-3
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