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stampersplus  
#1 Posted : Tuesday, October 3, 2017 11:21:20 AM(UTC)
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Hello - I have 2 logitech webcams installed.

1. Logitech HD PRO Webcam 920
Input: Default
Resolution: 1920x1080
Frame Rate NTSC 29.97p

I get this error
AddNewInput.The following are supported:

640x480 NTSC 30p MJPG
160x90 NTSC 30p MJPG
160x120 NTSC 30p MJPG
176x144 NTSC 30p MJPG
320x180 NTSC 30p MJPG
320x240 NTSC 30p MJPG
352x288 NTSC 30p MJPG
432x240 NTSC 30p MJPG
640x360 NTSC 30p MJPG
640x480 NTSC 30p RGB
160x90 NTSC 30p RGB
160x120 NTSC 30p RGB
176x144 NTSC 30p RGB
320x180 NTSC 30p RGB
320x240 NTSC 30p RGB
352x288 NTSC 30p RGB
432x240 NTSC 30p RGB
640x360 NTSC 30p RGB
640x480 NTSC 30p I420
160x90 NTSC 30p I420
160x120 NTSC 30p I420
176x144 NTSC 30p I420
320x180 NTSC 30p I420
320x240 NTSC 30p I420
352x288 NTSC 30p I420
432x240 NTSC 30p I420
640x360 NTSC 30p I420

Unspecified error


2. Logitech HD Webcam C615
Input: Default
Resolution 1280x720
Frame Rate: NTSC 29.97p

I get this error
AddNewInput.The following are supported:

640x480 NTSC 30p MJPG
160x120 NTSC 30p MJPG
176x144 NTSC 30p MJPG
320x240 NTSC 30p MJPG
432x240 NTSC 30p MJPG
352x288 NTSC 30p MJPG
640x360 NTSC 30p MJPG
640x480 NTSC 30p RGB
160x120 NTSC 30p RGB
176x144 NTSC 30p RGB
320x240 NTSC 30p RGB
432x240 NTSC 30p RGB
352x288 NTSC 30p RGB
640x360 NTSC 30p RGB
640x480 NTSC 30p I420
160x120 NTSC 30p I420
176x144 NTSC 30p I420
320x240 NTSC 30p I420
432x240 NTSC 30p I420
352x288 NTSC 30p I420
640x360 NTSC 30p I420

Unspecified error


Both were working 3 days ago. Please help.
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stampersplus  
#2 Posted : Tuesday, October 3, 2017 11:36:53 AM(UTC)
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So I did all those changes as recommended supported error. The C615 is working. I did a change for C920 but it takes so long to come up.

is there a vMix for 32 bit?
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stampersplus  
#3 Posted : Tuesday, October 3, 2017 11:40:27 AM(UTC)
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The C920 finally came up but with an error "A device attached to the system is not functioning"
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stampersplus  
#4 Posted : Tuesday, October 3, 2017 11:45:22 AM(UTC)
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I think I have fixed it. We will see how long this will last. I unconnect and reconnect into another port.
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SportsNetUSA.net  
#5 Posted : Tuesday, October 3, 2017 12:01:56 PM(UTC)
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stampersplus wrote:
is there a vMix for 32 bit?


Go to Start / All Programs / vMix, and you'll see two icons to start vMix, vMix(64) and vMix. The 32bit version starts with the "vMix" icon.

I sounds as if you had both webcams on the same USB 3.0 buss. However, switching to a different port may have fixed the problem.
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stampersplus  
#6 Posted : Tuesday, October 3, 2017 12:09:52 PM(UTC)
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SportsNetUSA.net wrote:
stampersplus wrote:
is there a vMix for 32 bit?


Go to Start / All Programs / vMix, and you'll see two icons to start vMix, vMix(64) and vMix. The 32bit version starts with the "vMix" icon.

I sounds as if you had both webcams on the same USB 3.0 buss. However, switching to a different port may have fixed the problem.


I only have the trial version.
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PRKid  
#7 Posted : Sunday, February 23, 2020 4:58:39 AM(UTC)
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I realize this was an old post....yet..... How were you able to resolve this issue? I have the 60-day (full function, 1920x1080) software, and, I can not connect the Logitech C920 as an input. Tried many steps and get different errors. Any insights would be appreciated! Thank you!
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mavik  
#8 Posted : Sunday, February 23, 2020 5:59:18 AM(UTC)
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The C920 should be detected by windows automatically. Just plug it into a free USB port. In vMix press add input at the bottom left. Go to the camera section. Select the C920 from the drop down. Enjoy.
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PRKid  
#9 Posted : Sunday, February 23, 2020 6:17:21 AM(UTC)
PRKid

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Originally Posted by: mavik Go to Quoted Post
The C920 should be detected by windows automatically. Just plug it into a free USB port. In vMix press add input at the bottom left. Go to the camera section. Select the C920 from the drop down. Enjoy.


Thank you for such a prompt response, much appreciated! I was able to get it working using the 1920x1080 H264 Low Latency with a 30p frame rate. In addition, had to disable the mic on the camera so I could use the Yeti mic/headset.

Not sure why the C920 and Elagato sound capture still show up in the Audio Mixer section since these were not added. I had only added an input for the Yeti.

How does "toggle automatic audio mixing" work? Again, thank you!
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PRKid  
#10 Posted : Sunday, February 23, 2020 7:07:58 AM(UTC)
PRKid

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Originally Posted by: PRKid Go to Quoted Post
How does "toggle automatic audio mixing" work? Again, thank you!


Figured this part out, though hard to interpret with the 2 arrows pointing in different directions and on/off toggle.
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