Hello! This is my first post here, and I am hoping you can help with some advice.
I work for a university and we produce both sporting and academic performances and events on campus. In the past, my main switcher has been a TriCaster 460.
We recently decided to centralize our control room using NDI so that our soccer, football, hockey, basketball, wrestling and volleyball can all be processed in one location with a minimum of equipment to haul around. Our goal is an ESPN level experience for our fans.
The TriCaster Advanced Edition gets our TXD460 ready for NDI, but my vision is to have two complete production teams in one room capable of producing simultaneous events. My first instinct is to get a TriCaster TC1 (we will be using NewTek Sparks to transmit camera signals), but at $25,000 with control surface... that is a lot of my budget.
I tested and eliminated several other software and hardware solutions and only vMix is still standing for consideration. I figure with all the recommended computer components, xKeys controllers and the vMix Pro software, I can deploy for about $7,000.
I have sent a few emails in to vMix, but have had no replies, so I am reaching out to you in the vMix community.
I am very interested in vMix, and I think I have even found a way to make it behave like a traditional switcher layout by saving a preset with empty inputs all labelled for future use. In other words, I may only be running four cameras today, but input 10 is still "camera 10" on my xKeys controller. That means input 13 will be my first media player, etc.
When running multiple cameras, I find I need to keep my eyes glued to the multi-viewer and my hands have to instinctively know where to go, like a typist or pianist. having the "A" key "slip around" just isn't an option for me and almost counted vMix out for me until I "tricked" the interface.
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In any event, here is what I need to know:
How good a quality are the main recordings? We broadcast live to television and also need a good quality archive.
How reliable is the system? I simply cannot afford to be down during a live televised show.
My initial tests on a less than perfect spec machine have been good but do show a lot of dropped frames, even from local media. Will a perfect spec machine fix this? Are there formats that are better for playback in vMix?
Is the xKeys integration easy and rock solid? For me, switching without a surface is like driving while texting, on a real slow journey maybe you don't crash, but at the speed of sports, you will crash if you don't keep your eyes on the multi-viewer.
Although there are some paradigm differences, so far it seems like vMix can do almost anything the TriCaster can do... am I missing something? If vMix is this good, why is TriCaster so much more?
How is the quality of the streaming output? We use an RMTP based service (Stretch) for all our shows.
Is it possible to break out the instant replay controls to a separate controller?
Finally, I saw a few of the showcase videos and while graphics and production quality was good, I did not see anything quite at the level I am looking for - four plus cameras, replays with stingers, advanced graphics (particularly in motion)and video / commercial insertion. Can anyone point to an "ESPN level" production produced by vMix software?
Thank you in advance for your advice, my timeline to make a decision is very short.
Ironically, we reached out to vMix and BirdDog studios (for their NDI adapters) and neither has responded. The irony is this: every time I have a major problem with our TriCaster, I plan on a two to four day down time as I go through slow (but good) technical support and draconian security measures on their software. It was a recent four day frustration session that really opened up my thoughts to vMix and BirdDog, but you know the old adage, if you can't get them to respond when they are trying to sell you something, how can you expect good support after you buy?
How have your support needs been met by the vMix crew?
Thanks again for your time and advice.
H. R. Petersen,
Strategic Media Development Coordinator,
Minnesota State University, Mankato