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vMix Calls : Firefox >>> Chrome ?
Rank: Newbie
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Joined: 10/17/2017(UTC) Posts: 9   Location: Near Paris Thanks: 5 times
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Hi vMixers, As a production company we have been producing lots of webinars and shows including Callers in the past months. Our routine : - set an half an hour session for testing purpose with each caller - have them use Chrome mostly - etc. Most of the shows are good/great But, as everybody we have noticed from time to time shows with most of the callers with a poor image quality simultaneously Our last production this week welcomed 12 callers, split in two vMix stations, feeding a third stations, dedicated to the final cut and stream This one was tough : most of the callers were showing less than 1000 kpbs in the call manager window As we already faced similar patterns several times, we questionned our set up and devices We are now on stress tests mode for the past two days Same set up, same network for our gig, different network for the fake callers, obv We notice an enormous difference with the use of Firefox versus Chrome for Callers Most Callers can jump from 1000 kpbs or less to 3000kpbs or more when connecting on Firefox Has anyone noticed such patterns ? Any insights ? best pratices ? TBH we spent the past year pushing for Chrome to every Callers due to this page : https://www.vmix.com/kno...on-issues-with-vmix-callBut this pages states also : "Only Safari (Version 13 or higher) will work on iOS devices, Chrome is not supported." ==> this is not true anymore neither From today, I guess we will stick to Firefox
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Rank: Advanced Member
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Joined: 10/6/2020(UTC) Posts: 98 Was thanked: 21 time(s) in 21 post(s)
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Yeah, I have also found Firefox to be more reliable than Chrome - depending on the PC being used. I think the CPU load is higher with Chrome, so callers with less powerful machines seem to get better connection quality (higher data rate and frame rate) with Firefox than Chrome. On more powerful machines, the difference is not so noticeable.
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Rank: Advanced Member
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Joined: 4/23/2017(UTC) Posts: 1,212 Location: Germany Thanks: 3 times
Was thanked: 168 time(s) in 150 post(s)
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Two remarks from my side.
#1 With NDI 5 it should be easy to bring in remote guests via this route
#2 Have a look at medialooks VT. They have mix minus, h264/h265 encoding option. Full remote control of the guests cam. If ports are open uses SRT. 1080p.....
Medialooks adds costs sure, but if you earn money and need a reliable solutions it might be worth having a look. If you need a test let me know.
And as a general comment. Please make sure your bandwidth is sufficient. Adding remote guests adds bandwidth to your in/outbound connection. For 12 guests it's 12 times the bandwidth.
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Rank: Newbie
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Joined: 10/17/2017(UTC) Posts: 9 Location: Near Paris Thanks: 5 times
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Originally Posted by: matkeane  Yeah, I have also found Firefox to be more reliable than Chrome - depending on the PC being used. I think the CPU load is higher with Chrome, so callers with less powerful machines seem to get better connection quality (higher data rate and frame rate) with Firefox than Chrome. On more powerful machines, the difference is not so noticeable. Thanks for your input One of the laptop used for this test was a Zephyrus from ASUS : Core i7-8750H & NVIDIA GeForce RTX 2080 (8Gb) On this one we went from 300/600 kpbs to 3000/4000 kpbs Only by switching from Chrome to Firefox...
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Rank: Newbie
Groups: Registered
Joined: 10/17/2017(UTC) Posts: 9 Location: Near Paris Thanks: 5 times
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Originally Posted by: mavik Two remarks from my side.
#1 With NDI 5 it should be easy to bring in remote guests via this route
#2 Have a look at medialooks VT. They have mix minus, h264/h265 encoding option. Full remote control of the guests cam. If ports are open uses SRT. 1080p.....
Medialooks adds costs sure, but if you earn money and need a reliable solutions it might be worth having a look. If you need a test let me know.
And as a general comment. Please make sure your bandwidth is sufficient. Adding remote guests adds bandwidth to your in/outbound connection. For 12 guests it's 12 times the bandwidth. Thanks for the input Yes, can't wait to test NDI5, we'll see.. About Medialooks, atm SRT for remote callers not in our mind. We are struggling a lot with Firewalls and etc at our callers connections Maybe we are wrong on this, but trully not thinking of adding SRT in such production Will look into it
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