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Random Registration Key Problem
Rank: Advanced Member
Groups: Registered
Joined: 3/15/2011(UTC) Posts: 64 Location: UK
Thanks: 3 times Was thanked: 3 time(s) in 3 post(s)
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Hi Martin and All,
When I first installed the latest version of vMix I had an error message saying that the Key I entered was registered to another computer. I had to go to the website to re-enter my email address and Key and all seemed well.
But it's just happened again and this could be a big problem ..................
Tomorrow I am setting off for my first big live multi-camera shoot with vMix - and I will have no access to the internet.
I am going to look mighty silly in front of a lot of potential customers if I can't start the software.
It's starting ok now but will it do so tomorrow?
Is there a fail-safe Registration Key that I can use?
Please help.
Brian
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,228 Location: Gold Coast, Australia Was thanked: 4332 time(s) in 1528 post(s)
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Hi Brian,
The key needs to be re-activated each time the hardware changes on the system. Have any hard drives been changed or swapped around at all? That could explain what is happening.
Regards,
Martin vMix
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Rank: Advanced Member
Groups: Registered
Joined: 3/15/2011(UTC) Posts: 64 Location: UK
Thanks: 3 times Was thanked: 3 time(s) in 3 post(s)
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Hi Martin,
Thanks for the clarification, and the peace of mind. Pheeeew!
Yes, I've added another hard drive.
I'll have to remember not to have a hard drive failure when I'm in the field !!!!!
I understand your need for protection but there must be a way round this for a professional system.
In earlier video capture systems I used hard drives in swappable caddies. The need for this has gone away to some extent with the size of hard drives but I believe this feature is a limitation of vMix.
Maybe I need internet access via a mobile phone, I'd heard somewhere that you can do that, but it's all a bit hi-tech for an old duffer like me.
Please consider the serious bits Martin.
Thanks for the speedy support and for the great software.
Brian
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