Hi all,
this is my first post on the forum and I hope you can assist me.
I'm from Italy and our group began live production with vMix two years ago. After some simple events we add complexity and in the past months we have installed a big setup inside one of our client's building.
Is composed by:
1 green room with for luma key 10x10 mt, 12 light panels and 4 4K PTZ camera (SONY BRC-X1000) linked by BNC cable to the live production room;
2 room with 2 Full HD camera each (4 in total) linked with NDI protocol to the live production room;
1 live production room with 2 Gigabit internet switcher, a Decklink panel with BNC input for the camera and external monitor, Audio cards for microphone and speaker.
The PC is build with 10900K Intel, 64 GB RAM, Nvidia 2080Super.
The project is approx 215-250 inputs bewteen the Camera, the ptz position and the jpg background with the colour key applied in order to have the people interacting in a virtual environment.
Cattura.JPG
(236kb) downloaded 2 time(s).For the cameras transition we have programmed a Stream Deck.
We use the system on Microsoft Teams, Zoom and Youtube.
Now, the main problem is that the GPU is always at 100% of usage and Overloaded. This causes a framerate drop below 25 which is not acceptable for the customer. Upgrading to new driver video make the situation even worse. It's fixed sometimes by restart over and over the entire system.
Second, the BRC-X400 often lose signal, or change aspect ratio, or freeze without any reason. Through browser IP the camera signal is clean and fluid.
Cattura.JPG
(99kb) downloaded 3 time(s).Third, the Stream Deck lose some buttons when vMix is launched.
Cattura2.JPG
(17kb) downloaded 3 time(s).Besides the beauty on the project this issues are putting us in difficult with our client. I have already read all your HELP section but I think that our setup need a special attention.
What do you suggest to do in order to minimize the problems?
Thank you for the attention and sorry for my bad english.