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VMIX Crashes on restart
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streaming---pro  
#1 Posted : Monday, January 25, 2021 1:39:06 AM(UTC)
streaming---pro

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Hi,

we have several VMIX machines with different licenses. On one machine I have an issue where VMIX won't close. Everytime I try to close VMIX it crashes and I have to force the shutdown of VMIX by going to the task-manager.

This is very annoying because everytime when I change a setting and VMIX wants to restart beacuse of that it crashes. I did a clomplete reinstall of VMIX (23.0.0.67) but no change. STill crashing on closing VMIX.

The funny thing is that we have a second machine with the exact same hardware and it doesn't show this behaviour there.


Any idea what I could do?


Thanks

pro.
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admin  
#2 Posted : Monday, January 25, 2021 1:47:35 AM(UTC)
admin

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Close each input one by one to see what the faulty input is.
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streaming---pro  
#3 Posted : Monday, January 25, 2021 4:05:05 AM(UTC)
streaming---pro

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Hi,

sorry but that doesn't work because it even crashes when I open VMIX without loading any preset and close it again.

So the inputs shouldn't be the problem.


Cheers

pro.
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streaming---pro  
#4 Posted : Tuesday, January 26, 2021 8:43:19 PM(UTC)
streaming---pro

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Could not resolve this issue so I wiped the complete hard disk and restored an image that I had done 2 weeks ago. Now it is working again.

Cheers

pro.
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streaming---pro  
#5 Posted : Thursday, January 28, 2021 2:55:58 AM(UTC)
streaming---pro

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Germany

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Just if anyone has a similar issue: I found the cause.

It was an old midi driver. I have an old midisport 1x1 USB midi interface connected to this PC. It worked so far with VMIX. But the only issue is that VMIX can't be closed anymore without a crash. After I deinstalled this midi interface and used a simple new one from Amazon (15€) it works again without any crash.

Cheers

pro.
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