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GeorgeR  
#1 Posted : Monday, February 3, 2014 5:01:07 PM(UTC)
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Recordings abruptly stop during the first recording attempt a few moments after a recording started. This happens on just about every video recording I attempt. After stopping the first time I have no additional problems during a recording session.

Recording MPG / 1280x720

Dell Laptop/Inspiration

Windows 8 Pro w/Media Center
RAM 8.00 GB (7.86 Useable)

System 64-bit/x64 based processor

Capture Info From Stopped Recording

1/30/2014 4:37:42 PM, Version: 11.0.0.66 x64
1/30/2014 4:37:42 PM, Size: 1280x720
1/30/2014 4:37:42 PM, System: NTSC 59.94i or 29.97p
1/30/2014 4:37:42 PM, Codec: Microsoft MPEG-2 Encoder
1/30/2014 4:37:42 PM, Format: UYVY 16 1498831189
1/30/2014 4:37:42 PM, AudioDevice: vMix Audio
1/30/2014 4:37:42 PM, AudioFormat: 48000 Hz 16 Bit 2 Channels
1/30/2014 4:37:42 PM, AudioDelay: 0
1/30/2014 4:37:42 PM, RestartInterval: 0
1/30/2014 4:37:42 PM, BitRate: 8
1/30/2014 4:43:23 PM, StartRecording
1/30/2014 4:45:42 PM, StopRecording
1/30/2014 4:45:42 PM, Duration: 00:02:19
1/30/2014 4:45:42 PM, Frames: 4156
1/30/2014 4:45:42 PM, DroppedFrames: 0
1/30/2014 4:45:42 PM, DueToSourceFrameRate: 0
1/30/2014 4:45:42 PM, DueToHardDiskOrCPU: 0
1/30/2014 4:45:42 PM, DroppedSamples: 0
1/30/2014 4:45:42 PM, MissedSamples: 0
1/30/2014 4:45:42 PM, SyncedSamples: 0
1/30/2014 4:45:42 PM, AudioOffset: 0
1/30/2014 4:45:42 PM, AudioDelay: 0
1/30/2014 4:45:42 PM, AudioEngine
1/30/2014 4:45:42 PM, Running: True
1/30/2014 4:45:42 PM, SampleRate: 48000hz 16 Bit
1/30/2014 4:45:42 PM, MixingErrors: 0
1/30/2014 4:45:42 PM, Streams
1/30/2014 4:45:42 PM, Stream0
1/30/2014 4:45:42 PM, Samples: 0
1/30/2014 4:45:42 PM, Dropped: 0
1/30/2014 4:45:42 PM, Latency: 0
1/30/2014 4:45:42 PM, Stream1
1/30/2014 4:45:42 PM, Samples: 31308
1/30/2014 4:45:42 PM, Dropped: 1
1/30/2014 4:45:42 PM, Latency: 1
1/30/2014 4:45:42 PM, AudioInputs
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admin  
#2 Posted : Tuesday, February 4, 2014 1:56:32 AM(UTC)
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Hi George,

What is the full error message when the recording stops?
Can you click Send Error Report so I can investigate further?

Regards,

Martin
vMix
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GeorgeR  
#3 Posted : Tuesday, February 4, 2014 11:16:25 AM(UTC)
GeorgeR

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Thanks Martin,

Where do I find error messages? I have looked for those in the past; unable to find any (error messages).

~George
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admin  
#4 Posted : Tuesday, February 4, 2014 11:35:15 AM(UTC)
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What happens when the recording stops? An error box should appear normally.
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GeorgeR  
#5 Posted : Tuesday, February 4, 2014 11:58:49 AM(UTC)
GeorgeR

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There are no error messages(boxes). The screen will (really don't know how to state this) kind-of lunges which makes me aware something has taken place, i.e. recording stopped. Everything is still in place (inputs). To start recording I was working on again I just have to reset (click) the recording "setup button" (again) and then the "start recording" button to finish whatever project I had been working on.

I thought there was a message that stated "loading preset" but can not verify that as this happens so quickly. I have no presets set as just about every recording has different inputs; sometimes just a couple, other times several inputs.

Thanks,
~George

Need to add, this only happens on the Windows 8 laptop. Does not happen on my Windows 7 (64/Pro version) computer.
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admin  
#6 Posted : Tuesday, February 4, 2014 12:09:20 PM(UTC)
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Ok, sounds like this will solve the issue:

http://forums.vmix.com.a....aspx?g=posts&t=1077
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GeorgeR  
#7 Posted : Tuesday, February 4, 2014 12:53:55 PM(UTC)
GeorgeR

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Hello,

Not having any problems when using vMix in external mode for live streaming; works great. Only having this problem (sudden recording stoppage) when recording with the Windows 8 laptop.

~George
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admin  
#8 Posted : Tuesday, February 4, 2014 10:46:05 PM(UTC)
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Please try updating the driver anyway.
If you are seeing the recording stop without an error message, that is likely the cause.
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GeorgeR  
#9 Posted : Tuesday, February 11, 2014 9:12:51 PM(UTC)
GeorgeR

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What had been occurring while recording with vMix (11+) was that I would see a quick message window stating something about loading a preset. I don't use presets.
I am using vMix 12 BETA in the Windows 8 laptop now but have not used it much for recordings yet. Going to wait an see if that issue is still present.
Thanks.....
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