logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Aprilrain84  
#1 Posted : Sunday, July 19, 2020 7:57:51 AM(UTC)
Aprilrain84

Rank: Member

Groups: Registered
Joined: 3/1/2020(UTC)
Posts: 10
Woman
Canada
Location: toronto

Hello,

I had been able to stream in HD for months, but for some reason, I am having difficulty. I have connected my Canon XA10 HD camera using a mini HDMI cord to my CAMLINK to live-stream our church service. They are connected to the 3.0 Usb port. Whenever I add the camera through "Add Input" and choose the 1920x1080p option, it says that "Capture Resolution is not supported by this device", and suggests the following "720x480 NTSC 59.94p YUY2". I have tried using a different CAMLINK, and still the same response. Any ideas?
DWAM  
#2 Posted : Sunday, July 19, 2020 9:08:03 AM(UTC)
DWAM

Rank: Advanced Member

Groups: Registered
Joined: 3/20/2014(UTC)
Posts: 2,430
Man
France
Location: Bordeaux, France

Thanks: 199 times
Was thanked: 695 time(s) in 533 post(s)
Check your cam output settings
SportsNetUSA.net  
#3 Posted : Sunday, July 26, 2020 4:30:21 AM(UTC)
SportsNetUSA.net

Rank: Advanced Member

Groups: Registered
Joined: 10/7/2015(UTC)
Posts: 518
Location: California

Thanks: 95 times
Was thanked: 103 time(s) in 96 post(s)
The CAMLINK supports 1080p and 720p input, whereas the Canon XA-10 outputs 1080i, but not 1080p (pg. 50 XA-10 manual)
Aprilrain84  
#4 Posted : Sunday, August 9, 2020 2:45:50 AM(UTC)
Aprilrain84

Rank: Member

Groups: Registered
Joined: 3/1/2020(UTC)
Posts: 10
Woman
Canada
Location: toronto

Originally Posted by: DWAM Go to Quoted Post
Check your cam output settings


Thank you very much. It appears that it was a camera setting that was adjusted!
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.