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peterhernandez  
#1 Posted : Friday, July 17, 2020 8:19:52 AM(UTC)
peterhernandez

Rank: Newbie

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Joined: 7/17/2020(UTC)
Posts: 1
Australia
Location: Donvale

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Hi Team,

I will start by saying that the software is awesome! :) Also, this is my first post.

We have been using vMix at our church since just before COVID isolation (since February 2020). We use it every Sunday to live stream our live service (without a congregation) to YouTube and Facebook.

On the weekend I updated the Software to v 23.0.0.59. I usually do this sort of maintenance on the Saturday before the service.

During the setup time before the service, everything was working fine, meaning that I could switch from camera input to camera input (we have 3 cameras) and to various other inputs we have (videos, bottom thirds, NDI...). This is to say that there are many moving parts.

Once the service started (I had, External, Fullscreen, Recording and Streaming turned on), I was unable to switch between camera inputs, or add any bottom thirds overlays. I was forced to restart vMix.

I am looking to understand what might have happened. Curious to know if there are any logs available to check the operation of vMix? Can someone help me and point in the right direction, please?
Vince Beck  
#2 Posted : Friday, July 17, 2020 3:12:12 PM(UTC)
Vince Beck

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Posts: 351
United States
Location: Santa Rosa

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Check your logs, they are in the same folder as your capture.
thanks 1 user thanked Vince Beck for this useful post.
peterhernandez on 7/17/2020(UTC)
Renald  
#3 Posted : Monday, July 20, 2020 2:37:40 PM(UTC)
Renald

Rank: Newbie

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Joined: 7/19/2020(UTC)
Posts: 1
Indonesia
Location: Palu

please help me to fix this error guys error.PNG (9kb) downloaded 1 time(s). thankyou so much
ask  
#4 Posted : Monday, July 20, 2020 2:58:52 PM(UTC)
ask

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Australia
Location: Melbourne

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Originally Posted by: peterhernandez Go to Quoted Post
Hi Team,

I will start by saying that the software is awesome! :) Also, this is my first post.

We have been using vMix at our church since just before COVID isolation (since February 2020). We use it every Sunday to live stream our live service (without a congregation) to YouTube and Facebook.

On the weekend I updated the Software to v 23.0.0.59. I usually do this sort of maintenance on the Saturday before the service.

During the setup time before the service, everything was working fine, meaning that I could switch from camera input to camera input (we have 3 cameras) and to various other inputs we have (videos, bottom thirds, NDI...). This is to say that there are many moving parts.

Once the service started (I had, External, Fullscreen, Recording and Streaming turned on), I was unable to switch between camera inputs, or add any bottom thirds overlays. I was forced to restart vMix.

I am looking to understand what might have happened. Curious to know if there are any logs available to check the operation of vMix? Can someone help me and point in the right direction, please?


Peter, good to see you one the forum. Give me a PM and I'll give you a hand with this, or if you still have mobile number! Cheers, Andrew

Sly  
#5 Posted : Tuesday, July 21, 2020 4:37:54 PM(UTC)
Sly

Rank: Newbie

Groups: Registered
Joined: 6/19/2020(UTC)
Posts: 4
Australia
Location: Brisbane

Originally Posted by: Renald Go to Quoted Post
please help me to fix this error guys error.PNG (9kb) downloaded 1 time(s). thankyou so much


Rather than hijack someone else's thread, search the forums.
https://forums.vmix.com/posts/m80010-D3DERR-INVALIDCALL--Invalid-call---2005530516
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