logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
No Camera Icon on any device - Aka no cam or mic - Lets figure out this once and for all
Options
Go to last post Go to first unread
Previous Topic Next Topic
Krister  
#1 Posted : Friday, July 3, 2020 4:49:48 AM(UTC)
Krister

Rank: Newbie

Groups: Registered
Joined: 7/3/2020(UTC)
Posts: 4
Sweden
Location: Gotland

Thanks: 2 times
As many other forums have tried to solve but with no definitive answer on some machines (all I tried) there is no way to connect to a camera but only for vmix

Google meet works fine, at it gets the little icon in the corner of the browser field that the popup tells you to look for when you connect to a vmix session.

However in the vmix page it does not, even when you manually go in and change the site settings to allow camera and microphone.

I have tested latest

chrome, firefox, edge on a windows 10 pc

chrome, safari on iphone 7-9 latest os

the only one I managed to connect to was an old sony android, and only if I turned off the popup blocker


We have paid for this solution just so we can use the mobile cameras as inputs, however we feel like complete fools right now haha and there is not a solid answer in any forum I found that address the issue in any way that worked for us.

Please help us out here =)

// K
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
xaver  
#2 Posted : Friday, July 3, 2020 5:10:41 AM(UTC)
xaver

Rank: Advanced Member

Groups: Registered
Joined: 11/11/2016(UTC)
Posts: 378
Man
Location: Europe

Thanks: 23 times
Was thanked: 38 time(s) in 32 post(s)
Hello, I haven't fully understood the problem. Do you want to integrate a camera into vMix or use a camera with vMix Call or do something completely different with it?
Back to top
Krister  
#3 Posted : Friday, July 3, 2020 6:04:43 AM(UTC)
Krister

Rank: Newbie

Groups: Registered
Joined: 7/3/2020(UTC)
Posts: 4
Sweden
Location: Gotland

Thanks: 2 times
Simply use any device including a pc to connect to a vmix call.

All devices I tried when entered the vmix call page in a browser promts the same cant access camera popup.

It says that in order to get access to camera click the camera icon in the browser field, there are none! in other browser based apps or pages like google meet, zoom etc it works flawless on all devices.

Even when manually allowed the vmix call page to access camera, through site settings and explicitly add the page, vmix page still claims that it cannot access it.

I have also deleted all cookies and local cache
and tried again same result.

So canera works and can be accessed on all other softwares but not vmix, so something is not right 😉
Back to top
xaver  
#4 Posted : Friday, July 3, 2020 6:29:27 AM(UTC)
xaver

Rank: Advanced Member

Groups: Registered
Joined: 11/11/2016(UTC)
Posts: 378
Man
Location: Europe

Thanks: 23 times
Was thanked: 38 time(s) in 32 post(s)
for me that seems to be a security issue with your computer/OS
we had many Calls the last week with different people with many different computers/OS

which browser / OS do you use
can you access the camera with this page?
https://webrtc.github.io...nt/devices/input-output/
Back to top
thanks 1 user thanked xaver for this useful post.
Krister on 7/3/2020(UTC)
elvis55  
#5 Posted : Friday, July 3, 2020 6:31:54 AM(UTC)
elvis55

Rank: Advanced Member

Groups: Registered
Joined: 3/17/2017(UTC)
Posts: 422
Switzerland
Location: Luzern - Schweiz

Thanks: 63 times
Was thanked: 55 time(s) in 49 post(s)
Back to top
Krister  
#6 Posted : Friday, July 3, 2020 7:11:50 PM(UTC)
Krister

Rank: Newbie

Groups: Registered
Joined: 7/3/2020(UTC)
Posts: 4
Sweden
Location: Gotland

Thanks: 2 times
Originally Posted by: xaver Go to Quoted Post
for me that seems to be a security issue with your computer/OS
we had many Calls the last week with different people with many different computers/OS

which browser / OS do you use
can you access the camera with this page?
https://webrtc.github.io...nt/devices/input-output/



So This solved all issues on all devices, aka go to the github page first and then regardless of os or device the vmixcall page actually now picks up on the camera like magic

Its a damn good work around at least =)
Back to top
mavik  
#7 Posted : Sunday, July 5, 2020 11:34:53 PM(UTC)
mavik

Rank: Advanced Member

Groups: Registered
Joined: 4/23/2017(UTC)
Posts: 1,214
Man
Location: Germany

Thanks: 3 times
Was thanked: 168 time(s) in 150 post(s)
Use the beta vmix call should give you a direct selection of available devices without the Workaround.
Feel free to try beta.vmixcall.com
Back to top
WWW
thanks 1 user thanked mavik for this useful post.
Krister on 7/6/2020(UTC)
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.123 seconds.