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vMix 21 crashing
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stephencousins  
#1 Posted : Friday, May 25, 2018 7:54:36 AM(UTC)
stephencousins

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Location: Worthing
Hi

I have been using the beta 21.0.0.32 version of vMix with no problems.

I upgraded to the release version .42 and I have been having frequent and regular crashes. It seems to be related to audio. I have a background mp3 file playing during the stream and after about 5 minutes the audio starts to stutter badly. Eventually, I get a Windows message to tell me that vMix has crashed.

However, if I leave this the stream continues although I can't interact with vMix. If I click on the Windows message to close it, the whole app closes down.

I have reverted to beta version .32 which runs fine. This leads me to believe it is a minor change in the release version which has caused my issue.

Is it just me??!! Any ideas appreciated. I have uninstalled and reinstalled from scratch to no avail. Thanks.
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admin  
#2 Posted : Friday, May 25, 2018 9:10:39 AM(UTC)
admin

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Hi,

With the vMix preset loaded go to Settings -> About and click Send Support Report
Then drop us an email to info@vmix.com.au with your key, we should be able to see what is happening, though this is not something we have encountered before.

Regards,

Martin
vMix
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Brian D.  
#3 Posted : Thursday, April 2, 2020 10:40:22 AM(UTC)
Brian D.

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I have now been experiencing this as well with ver 23.0.0.46
There are no notices or messages, vmix just closes on it's own.

Is there a error log and where is it located?
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vMix 21 crashing ? (General Discussion)
by AfjalKhan 4/10/2020 8:25:18 PM(UTC)
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