logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
VMIX call debug logging
Options
Go to last post Go to first unread
Previous Topic Next Topic
pba  
#1 Posted : Wednesday, April 1, 2020 4:53:24 AM(UTC)
pba

Rank: Advanced Member

Groups: Registered
Joined: 10/14/2015(UTC)
Posts: 147
Location: Hungary

Thanks: 38 times
Was thanked: 24 time(s) in 20 post(s)
Hello Folks, hello Vmix Team!

Today I switched on the "Allow only peer to peer connections" and "debug logging" options. The connection negotiated successfully, but the video bitrate and framerate was low.

My question is: where can I find the vmix call log files? I would like to figure out, whats happen...

Thank you!
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
admin  
#2 Posted : Wednesday, April 1, 2020 11:55:13 AM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,208
Man
Location: Gold Coast, Australia

Was thanked: 4288 time(s) in 1520 post(s)
The debug logs can only be analysed by vMix support, so you can drop us an email to investigate further.
However if you have checked the direct box and the bandwidth was low it means there was congestion somewhere between you and the caller, which unfortunately we can't do anything about, but
would advise to make sure the return video quality is set a slow as possible until you have a stable feed.

Regards,

Martin
vMix
Back to top
WWW BLOG
thanks 1 user thanked admin for this useful post.
pba on 4/2/2020(UTC)
mgrayeb  
#3 Posted : Wednesday, April 1, 2020 1:57:44 PM(UTC)
mgrayeb

Rank: Advanced Member

Groups: Registered
Joined: 3/3/2018(UTC)
Posts: 184

Thanks: 86 times
Was thanked: 7 time(s) in 7 post(s)
Originally Posted by: pba Go to Quoted Post
Hello Folks, hello Vmix Team!

Today I switched on the "Allow only peer to peer connections" and "debug logging" options. The connection negotiated successfully, but the video bitrate and framerate was low.

My question is: where can I find the vmix call log files? I would like to figure out, whats happen...

Thank you!


Is there a value in choosing these options? Or is it strictly for diagnosing issues afterward.

Thanks.
Back to top
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.099 seconds.