logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
ukcpw  
#1 Posted : Wednesday, February 19, 2020 1:40:24 AM(UTC)
ukcpw

Rank: Advanced Member

Groups: Registered
Joined: 8/30/2018(UTC)
Posts: 44
Location: Paris

Thanks: 3 times
Was thanked: 1 time(s) in 1 post(s)
Hi all,

I've just had a strange reaction from vMix : pressing a shortcut to play some music track on a Stream Deck, my fullscreen multiview changed !!! There is no other hidden shortcut or cloned stuff, I didn't even know that you could change the mutiview aspect with a shortcut. Fact is I need to go back to the settings each time to set it back to how it was...

Here is a video to show you... any help ?

Thanks

VMIX BUG VIDEO
ukcpw  
#2 Posted : Wednesday, February 19, 2020 3:26:24 AM(UTC)
ukcpw

Rank: Advanced Member

Groups: Registered
Joined: 8/30/2018(UTC)
Posts: 44
Location: Paris

Thanks: 3 times
Was thanked: 1 time(s) in 1 post(s)
EDIT : I just discovered after running several tests, that it has nothing to do with the shortcuts, but with the master audio level... when the audio level peaks at 0 (which could happen often...) the multiview display changes !
admin  
#3 Posted : Wednesday, February 19, 2020 12:35:26 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,162
Man
Location: Gold Coast, Australia

Was thanked: 4173 time(s) in 1498 post(s)
That is quite strange, best to send a support report from Settings -> About in vMix and drop us an email.

Many years ago (as in around vMix 12!) there was a multiview meter rendering bug, where out of spec audio signals (> 0db) would cause the multiview output to fail.
This would switch back to the old multiview as a fallback, but as a test here I just add audio sources with various peaking levels and could not replicate it
so something strange about that particular setup is triggering it somehow.

Regards,

Martin
vMix
ukcpw  
#4 Posted : Wednesday, February 19, 2020 6:11:17 PM(UTC)
ukcpw

Rank: Advanced Member

Groups: Registered
Joined: 8/30/2018(UTC)
Posts: 44
Location: Paris

Thanks: 3 times
Was thanked: 1 time(s) in 1 post(s)
Thanks Martin, will do today.

FYI, I tried different outputs on my graphic cards and different presets on vMix, and of course restarting comp and vMix, the problem persists though. Updated to .39 last week.

Regards
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.