For several weeks we've been having a problem with recording in vMix. I thought the operators were hitting the space bar or somehow not actually starting the recording.

Here's the scenario:

We have vMix Basic HD set up with two inputs; A desktop Capture of a presentation machine, and a Fixed camera to record a sermon each Sunday morning.

We decided to record in MPEG as a balance between editability and file size.

We have also decided to record our music to video so the worship leaders can review how the service went.

SO, at the beginning of service, I press Start to record worship for about 25 minutes.

At the end of worship I press Stop, wait a few minutes for some announcements and then press Start again.

I see the rec light in the program screen and the Start button is pressed, but I got no recording. I have a file about 130MB that is not video, but shows as though I was recording.

Help!?!

Thanks

Jeremy

Below is the log file for the worship recording started at 9:00am which SUCEEDED:

9/22/2013 9:00:20 AM, Version: 10.0.0.59
9/22/2013 9:00:20 AM, Size: 1920x1080
9/22/2013 9:00:20 AM, System: NTSC 59.94i or 29.97p
9/22/2013 9:00:20 AM, Codec: Microsoft MPEG-2 Encoder
9/22/2013 9:00:20 AM, AudioDevice: vMix Audio
9/22/2013 9:00:20 AM, AudioFormat: 44100 Hz 16 Bit 2 Channels
9/22/2013 9:00:20 AM, AudioDelay: 0
9/22/2013 9:00:20 AM, RestartInterval: 0
9/22/2013 9:00:20 AM, BitRate: 25
9/22/2013 9:00:20 AM, StartRecording
9/22/2013 9:28:31 AM, StopRecording
9/22/2013 9:28:31 AM, Duration: 00:28:10
9/22/2013 9:28:31 AM, Frames: 50664
9/22/2013 9:28:31 AM, DroppedFrames: 1
9/22/2013 9:28:31 AM, DueToSourceFrameRate: 1
9/22/2013 9:28:31 AM, DueToHardDiskOrCPU: 0
9/22/2013 9:28:31 AM, DroppedSamples: 1
9/22/2013 9:28:31 AM, MissedSamples: 0
9/22/2013 9:28:31 AM, SyncedSamples: 0
9/22/2013 9:28:31 AM, AudioOffset: 20
9/22/2013 9:28:31 AM, AudioDelay: 0
9/22/2013 9:28:31 AM, AudioEngine
9/22/2013 9:28:31 AM, Running: True
9/22/2013 9:28:31 AM, SampleRate: 44100hz 16 Bit
9/22/2013 9:28:31 AM, MixingErrors: 0
9/22/2013 9:28:31 AM, Streams
9/22/2013 9:28:31 AM, Stream0
9/22/2013 9:28:31 AM, Samples: 3708313
9/22/2013 9:28:31 AM, Dropped: 289
9/22/2013 9:28:31 AM, Latency: 2
9/22/2013 9:28:31 AM, AudioInputs
9/22/2013 9:28:31 AM, Decklink Video Capture
9/22/2013 9:28:31 AM, Latency: 50/67
9/22/2013 9:28:31 AM, Dropped: 0
9/22/2013 9:28:31 AM, Resampled: 65

next is the log file for the time that failed.

9/22/2013 9:00:20 AM, Version: 10.0.0.59
9/22/2013 9:00:20 AM, Size: 1920x1080
9/22/2013 9:00:20 AM, System: NTSC 59.94i or 29.97p
9/22/2013 9:00:20 AM, Codec: Microsoft MPEG-2 Encoder
9/22/2013 9:00:20 AM, AudioDevice: vMix Audio
9/22/2013 9:00:20 AM, AudioFormat: 44100 Hz 16 Bit 2 Channels
9/22/2013 9:00:20 AM, AudioDelay: 0
9/22/2013 9:00:20 AM, RestartInterval: 0
9/22/2013 9:00:20 AM, BitRate: 25
9/22/2013 9:31:06 AM, StartRecording
9/22/2013 10:16:46 AM, StopRecording
9/22/2013 10:16:46 AM, Duration: 00:45:40
9/22/2013 10:16:46 AM, Frames: 82105
9/22/2013 10:16:46 AM, DroppedFrames: 2
9/22/2013 10:16:46 AM, DueToSourceFrameRate: 2
9/22/2013 10:16:46 AM, DueToHardDiskOrCPU: 0
9/22/2013 10:16:46 AM, DroppedSamples: 2
9/22/2013 10:16:46 AM, MissedSamples: 0
9/22/2013 10:16:46 AM, SyncedSamples: 0
9/22/2013 10:16:46 AM, AudioOffset: 0
9/22/2013 10:16:46 AM, AudioDelay: 0
9/22/2013 10:16:46 AM, AudioEngine
9/22/2013 10:16:46 AM, Running: True
9/22/2013 10:16:46 AM, SampleRate: 44100hz 16 Bit
9/22/2013 10:16:46 AM, MixingErrors: 0
9/22/2013 10:16:46 AM, Streams
9/22/2013 10:16:46 AM, Stream0
9/22/2013 10:16:46 AM, Samples: 3853079
9/22/2013 10:16:46 AM, Dropped: 298
9/22/2013 10:16:46 AM, Latency: 2
9/22/2013 10:16:46 AM, AudioInputs
9/22/2013 10:16:46 AM, Decklink Video Capture
9/22/2013 10:16:46 AM, Latency: 80/67
9/22/2013 10:16:46 AM, Dropped: 0
9/22/2013 10:16:46 AM, Resampled: 69

Then I tried the same procedure several times in a row recording only five to ten seconds at a time with no problem.

then I repeated the SAME procedure, being very diligent to make sure the recording was actually going and I had success. I'm not sure what I did wrong the first time, but two different operators before me in the last three weeks have had the same problem and we ended up with no recording.

We will try to be more careful, but something simple is escaping our attention and we are trying to be sure the rec light is ON and we are pressing the Start button.

64-bit in Win7, Pro, with 16Gig of Ram.

Two inputs, only. One Intensity Pro card with HDMI in and one desktop capture input from a graphics machine.

Can you double check it says x64 in the vMix title bar? Just want to make sure you are not running the 32bit version of vMix.

Thanks,

Martin
vMix

Sorry I missed a week of communication and we had the same problem again this weekend. I will send the resulting 148MB file. I'm sure we're starting the 64-but version from the icon on the desktop. I will confirm that it is indeed the 64-bit versi on running.

The operator records worship music for about. 25 minutes in .TS format. Then stops recording for three to five minutes and starts a new file in .TS format for the sermon, the program shows a red record indicator, but no file is made. I'm not certain, but it don't think the time numbers are incrementing during that bad record too. That was my hint when it happened to me a couple weeks ago.

To what address should I send the bad record file and the log file?

Thank you

Jeremy

I've just emailed through some settings that should be changed.
The key setting is the Recording Memory Buffer under Settings -> Recording
This should be set to 10 for MPEG-2 recordings.

Regards,

Martin
vMix

I also have problems with recording. The only thing that works good is to record in.
AVI Pal system : 50 or 25 Size 1920 x 1080 DV Video Encodar .

Audio: Vmix Audio - System Mix. Audio Format : 44100 Hz 16 bit 2 Channels .
Audio Delay : 0 milliseconds.
Restart everytime : Non .

I can record in MPEG2 with the sound is not as it should and seems to go too fast or giving not good quality.

There is absolutely no record in WMV or MP4 neither NTSC or PAL recording Stops after a few seconds and I can not click on the stop and it does not matter how many times I click . Video playing driving on as normal with everything else is frozen.

I have to click on the control / del / alt and click on cancel several times to close the vmix . I have tried different settings but it does not help. I run with Windows 7 32 bit. Vmix works very well with the recording in AVI and I really like Vmix , but the drawback is that the file is so huge at a live recording, which lasts one hour.