Rank: Advanced Member
Groups: Registered
Joined: 8/21/2012(UTC) Posts: 194  Location: Cordoba - Argentina Thanks: 50 times
Was thanked: 6 time(s) in 6 post(s)
|
Hi!!
I'm writing because i'm a little scared about this. The UI was frozen at least two times this week. One time, closing a camera input (vMix still working over web controller), main window appear to be ok, but cant click or use keyboard. Second time, when reset a DV camera.
Both issues takes about one minute, and after that, it started working again. I use this hardware setup since 2013 (now with SSD and more RAM), so i know it's 100% compatible, but i'm thinking that some hardware part have an issue.
On november same issue, and december same, once each month.
Can you help me please?
Thanks!
Regards..
|
|
|
|
|
|
Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,167 Location: Gold Coast, Australia Was thanked: 4392 time(s) in 1541 post(s)
|
Hi, Please go to Settings -> About and click Send Support Report and drop us an email to info@vmix.com.au and we should be able to quickly see what is happening. Regards, Martin vMix
|
|
|
|
|
|
Rank: Advanced Member
Groups: Registered
Joined: 8/21/2012(UTC) Posts: 194 Location: Cordoba - Argentina Thanks: 50 times
Was thanked: 6 time(s) in 6 post(s)
|
Originally Posted by: admin  Hi, Please go to Settings -> About and click Send Support Report and drop us an email to info@vmix.com.au and we should be able to quickly see what is happening. Regards, Martin vMix Thanks Martin! I'll do it tomorrow. Regards!
|
|
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
Important Information:
The vMix Forums uses cookies. By continuing to browse this site, you are agreeing to our use of cookies.
More Details
Close
