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MarfaLights  
#1 Posted : Wednesday, September 4, 2013 10:09:03 PM(UTC)
MarfaLights

Rank: Newbie

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Joined: 9/4/2013(UTC)
Posts: 3
Location: Texas

Hello all. New user here. I just installed vMix for evaluation. I tried to start it and got an immediate error:


Graphics Hardware is not supported.
DirectX 9 compatible hardware is required

D3DStartup.D3D_NEW_XP
D3DERR_NOTAVAILABLE: Not available (-2005530518)


I am running a new machine with i5-3570k processor and 8GB memory. This includes the Intel HD4000 graphics. If I run dxdiag it says that my DirectX version is DirectX 11. Why won't vMix run?

Thanks for the help!
Rob

p.s. Windows7-64
vmixsupport  
#2 Posted : Thursday, September 5, 2013 1:38:58 AM(UTC)
vmixsupport

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Can you ensure you have updated your Windows and graphics card drivers and try again to see if the error persists?
MarfaLights  
#3 Posted : Monday, September 9, 2013 8:58:39 PM(UTC)
MarfaLights

Rank: Newbie

Groups: Registered
Joined: 9/4/2013(UTC)
Posts: 3
Location: Texas

Thank you. Of course it was something simple like that. I've been a Mac guy all my life and am new to Windows. I seem to have drivers updated sufficiently to be able to run multiple monitors.

I've got vMix running and have two USB cameras and the built-in camera for the monitor all working. I'm quite impressed so far.

I have more questions about video capture from a PCI card, but let me do a bit more research first. Thanks.
MarfaLights  
#4 Posted : Wednesday, September 11, 2013 11:48:46 PM(UTC)
MarfaLights

Rank: Newbie

Groups: Registered
Joined: 9/4/2013(UTC)
Posts: 3
Location: Texas

OK. Answered my own question. And the answer is drivers, again.

I am evaluating the Magewell 6-channel SD video capture card.
http://www.magewell.com/...ae_features.html?lang=en

After I installed the driver for this card, it seems to work well with vMix. It is a DirectShow based card so it should work fine. I have only hooked up 3 SD cameras but have no reason to believe that 6 won't work. I'll post more info when I get there.
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